Technical QA Lead/ QA Manager (40107)

Posted 4 Days Ago
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Columbus, OH, USA
In-Office
Senior level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Lead and manage functional and technical QA for interfaces between internal systems and external partners. Plan and execute test strategies (including UAT), set defect severity, perform impact analyses, coordinate stakeholders, track issues/risks, provide on-site product support, and contribute to test documentation, training, and quality improvements.
Summary Generated by Built In
Company Description

IDEALFORCE has a CONTRACT position available immediately for a Technical QA Lead/ QA Manager to join our customer in Columbus, OH. This is an ONSITE position. Please find below additional details about this job. Hiring Manager would like to have all qualified candidates interview face to face. Only LOCAL CANDIDATES are considered for this role. 

Job Description

The Product Specialist will be serving in a Technical Quality Assurance Lead role. This role will focus on but not be limited to managing the testing of interfaces both between internal systems and with external partners. The responsibilities will range from managing the business functional as well as the IT technical testing and coordination of all involved parties. A strong testing background is critical and a background in interface design and development is very beneficial. 

Qualifications

• Four year college degree or equivalent technical study

• 7-8 years of QA experience

• Impact analyses on production fixes and enhancements to establish priorities.

• Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner.

• Provide effective on-site product support as needed.

• Accurately set severity of identified defects.

• Provide input to training and / or documentation materials regarding latest technical and functional design changes.

• Review the system test approach and conditions used as the basis for detailed test scenarios.

• Follow quality standards.

• Analytical and customer service skills.

• Strong communication skills; both written and spoken 

• Effectively lead product tests and trials.

• Identify appropriate business examples to illustrate key concepts / features.

• Anticipate, identify, track and resolve issues and risks affecting own work and work of the Application Team. Develop contingency plans as necessary.

• Apply specific expertise to ensure that products meet defined customer objectives.

• Determine time estimates and schedule for own work and resolve issues in a timely manner.

• Identify and track issues, risks and action items.

• Demonstrate expertise in teaching / conveying technical and / or functional courses / concepts.

• Develop appropriate work programs / budgets and use to effectively schedule tasks / assignments.

• Identify improvements to project standards to achieve high quality services / products.

• Interact with executive level business users or technical experts.

• May function as a niche SME. This position is specifically focused on the Core Project as a Test Lead with a focus on Interfaces (BWC and External). Experience with User Acceptance Testing with external partners is preferred.

• Experience with TFS (Microsoft Team Foundation Server), MS Visual Studio, MTM (Microsoft Test Manager) is a preferred. 

• Microsoft Office

Desired 

• Make sound recommendations on functional and technical improvements to the product.

• Analyze the functional and technical impact of product planning decisions.

• Develop appropriate functional and usability standards for products.

• Track and document expected volume and type of use of the product.

• Participate in product design reviews to verify that design meets quality standards and functional/technical requirements.

• Actively contribute as an expert or actual designer.

• Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements.

• Provide accurate estimates for design and programming efforts for system changes and enhancements.

• Coordinate enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.

• Confirm that technical architecture will support all changes required by product enhancements.

Additional Information

THIRD PARTY CANDIDATES:

Email your candidate/s resume to  joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.

Disclaimer : 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Skills Required

  • Four year college degree or equivalent technical study
  • 7-8 years of QA experience
  • Strong testing background (critical)
  • Experience with interface design and development
  • Perform impact analyses on production fixes and enhancements to establish priorities
  • Provide product support and timely, accurate answers to technical product questions
  • Provide on-site product support as needed (local, onsite role)
  • Accurately set severity of identified defects
  • Review system test approach and create detailed test scenarios
  • Identify, track and resolve issues, risks and action items; develop contingency plans
  • Lead product tests and trials, including User Acceptance Testing with external partners
  • Experience with TFS, MS Visual Studio, MTM (Microsoft Test Manager)
  • Strong analytical, customer service, and written/verbal communication skills
  • Ability to interact with executive-level business users and technical experts
  • Microsoft Office proficiency
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The Company
39 Employees
Year Founded: 2008

What We Do

Idealforce is a premier talent acquisition solutions provider that helps corporations find top-performing talent through innovative ways and technologies. The company offers unparalleled talent acquisition and management services, helping businesses find quality talent cost-effectively while assisting talented individuals in finding the best employers where their skills are recognized and rewarded.

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