At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
QualityJob Sub Function:
Quality AssuranceJob Category:
ProfessionalAll Job Posting Locations:
Mumbai, Maharashtra, IndiaJob Description:
Job Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com
QA Manager CSQ:
About Innovative Medicine:
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science- based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
About Clinical Supply Quality Laboratories
The Clinical Supply Quality Laboratories team is part of the Clinical Supply Quality (CSQ) department.
CSQ is responsible for the end-to-end Quality & Compliance oversight for the internal and external clinical supply leading up to the release and certification of Investigational Medicinal Products used in clinical trials.
The group is forward-looking, working on improving processes, being customer oriented and supporting innovation and agility.
We are searching for the best talent for the position of QA Manager CSQ for the Higi laboratory team responsible for quality oversight and support of Synthetics laboratories located at Higi and their contract laboratories.
Purpose:
We are looking for a quality-oriented person with an analytical and scientific mindset to join our dynamic multidisciplinary team as a QA Manager that will be responsible for the Higi site compliance and operational compliance of the clinical laboratories. The QA Manager will operationally support the daily activities including review and approval of procedures and documents for the analytical and microbiological activities, manage external audits from heath authorities and customers, support/execute internal audits, conduct check rounds to monitor the compliance of the laboratory areas and the performance of the processes and activities, review and approve quality investigations and change controls, provide quality metrics in support of quality reporting. The QA Manager will closely interact with the other IMSCQ.PQM and CSQ team members, our TDS business partners and other business and quality departments to ensure quality is incorporated in processes and support the informed decision-making process. Together with this exciting function in a dynamic and international environment, we ensure diversity in your work and support personal development.
You will be responsible for:
- Support, coach, develop team in reaching quality, business and personal objectives
- Ensure quality oversight on the TDS laboratories Synthetics Higi and their contract laboratories.
- Connect and develop strong relationships with quality and business partners and stakeholders to address issues, opportunities
- Proactively and continuously challenge the organizational performance and develop/implement improvements.
- Ensure that GMP activities in the laboratories and their contractor laboratories are being executed in compliance with the regulations for IMP and national and international cGMP requirements.
- Organize and host quality meetings such as CPA Board, QIP, prepare and support QSMR meetings.
- Organize, prepare and support by the team for external audits and inspections e.g. USFDA, EMA, Customer, and internal inspections e.g. global compliance in the TDS laboratories.
- Ensure timely review and approval of quality documents to support the development projects and comply with global Johnson & Johnson (J&J) policies, IMP regulations, and national and international cGMP requirements
- Ensure that evaluation and approval of events, deviations, and CAPA's are timely performed, the records meet quality and compliance requirements and adequate corrective and preventive actions are taken.
Required skills:
- Leadership and decision-making skills to meet business objectives and a highly dynamic business environment
- People management skills, as direct and/or indirect manager or project manager.
- Ability to work in a matrix organization, across organizational boundaries through influencing, negotiation and partnering.
- Demonstrated ability to work across organizational boundaries through influencing, negotiation and partnering in a global environment.
- Excellent organization and interpersonal skills; ability to work with various partners and influence decision processes.
- General knowledge of pharmaceutical product development and understand how analytics contribute to this process.
- Up-to date knowledge of applicable regulations and industry standards.
- In depth scientific and analytical knowledge, ability to quickly assimilate new requirements, new modalities such as techniques, product types.
- Clear understanding and ability to perform risk assessment and develop/provide appropriate actions to mitigate Risks to an acceptable level.
- Experience with regulatory inspections as spokesperson, backroom role, preparation is an asset.
- Positively react to changes and show agile behaviour e.g. dealing with different quality levels to support fit for purpose quality in an R&D environment.
- Excellent verbal and written communication skills to negotiate and communicate with internal and external customers.
Education / Experience:
- University Master’s degree or equivalent through experience, scientific orientation (pharmaceutical, chemical or biological sciences)
- At least 8-10 years' experience in pharmaceutical industry (laboratory environment, analytical development)
- Language proficiency
- Fluent both in speaking and writing of English.
- IT proficiency
- Application supporting quality processes e.g. NC/CPA, Change control, training, document management
- MS Office suite.
Required Skills:
Preferred Skills:
AI Judgement Integration, Business Alignment, Coaching, Collaboration, Compliance Management, Continuous Improvement, Fact-Based Decision Making, Good Manufacturing Practices (GMP), ISO 9001, Process Improvements, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Regulatory Environment, Standard Operating Procedure (SOP), Tactical Thinking, Technical CredibilitySkills Required
- University Master's degree or equivalent experience in pharmaceutical, chemical, biological, or another scientifically oriented discipline
- At least 8-10 years of experience in the pharmaceutical industry, laboratory environment, or analytical development
- Fluent spoken and written English
- Knowledge of pharmaceutical product development and analytical contributions
- Current knowledge of applicable regulations and industry standards
- Scientific and analytical expertise, including ability to learn new requirements, modalities, techniques, and product types
- Ability to perform risk assessments and develop appropriate risk mitigation actions
- Leadership and decision-making skills
- People management experience as a direct, indirect, or project manager
- Experience working across organizational boundaries through influencing, negotiation, and partnering
- Experience working in a global, matrix organization
- Excellent organization, interpersonal, verbal communication, and written communication skills
- Experience with regulatory inspections as a spokesperson, backroom participant, or in inspection preparation
- IT proficiency with quality-process applications supporting NC/CPA, change control, training, and document management
- Proficiency with the MS Office suite
- Experience or knowledge of Good Manufacturing Practices, quality control, quality management systems, quality validation, SOPs, regulatory environments, and quality standards
- Experience with ISO 9001
- Coaching, collaboration, compliance management, continuous improvement, fact-based decision-making, business alignment, and tactical thinking
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
