Manager, QA Engineering

Posted 7 Days Ago
Be an Early Applicant
Hiring Remotely in Bulgaria
Remote
Entry level
Information Technology • Software
Appfire’s mission is to equip and connect every team so they can plan and deliver their best work.
The Role
Leads and develops a remote QA engineering team, sets quality roadmaps and OKRs, manages capacity and priorities, and drives improvements in test automation, frameworks, coverage, and DevOps practices. Partners with engineering and cross-functional stakeholders to shift testing earlier, improve testability and code health, establish sustainable quality processes, and support organizational change. The role also includes coaching, performance management, career development, and monitoring quality and productivity metrics.
Summary Generated by Built In

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. We’re a team of 800+ employees, working remotely across 28 countries. Our flagship products include: JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture.

Here you can read some of our customer stories: https://appfire.com/resources/resource-library/customer-stories

About the role

As a Manager of Quality Assurance at Appfire, you will lead a team of QA engineers responsible for ensuring high-quality, reliable software products. You will shape the team’s roadmap, manage priorities and resources, and drive improvements across test automation, frameworks, and quality processes. You’ll partner closely with engineering and cross-functional teams to embed testing earlier in the development lifecycle and promote strong practices around code health, testability, and maintainability. A key focus of the role is developing a high-performing, psychologically safe team through coaching, mentoring, clear expectations, and continuous improvement. This is a 100% remote opportunity.

What you’ll do:
  • Lead, mentor, and develop the QA team, creating a collaborative, high-performing, and psychologically safe environment.
  • Define the QA team roadmap, quarterly OKRs, priorities, and project plans, aligning them with wider engineering and business objectives.
  • Monitor quality, test coverage, test gaps, and productivity metrics, using data to identify opportunities and drive improvements.
  • Drive improvements to test framework architecture, automation, and coverage, promoting effective testing strategies and DevOps best practices.
  • Partner with engineering teams to shift testing earlier in the software development lifecycle and improve testability, maintainability, and overall code health.
  • Establish and promote QA best practices, including appropriate application of automation, the test pyramid, clean code, and sustainable quality processes.
  • Manage team capacity, staffing, workloads, tools, and priorities to ensure projects meet delivery timelines and quality standards.
  • Collaborate with functional managers, process and value stream leaders, and other stakeholders to drive organizational change and achieve shared business objectives.
What you’ll need:
  • Previous experience as a Software Engineer in Test, QA Engineer, or similar technical testing role, combined with people-management experience.
  • Proven experience leading and developing QA or test engineering teams, including coaching, performance management, and career development.
  • Strong experience with UI and API test automation, using tools such as Cypress, Selenium, WireMock, JMeter, or equivalent.
  • Experience defining and implementing test automation strategies aligned with DevOps and modern software development practices.
  • Familiarity with Docker, Kubernetes, and cloud environments such as AWS or GCP.
  • Hands-on experience with CI/CD systems, such as Jenkins, GitLab, GitHub, or equivalent.
  • Demonstrated ability to influence cross-functional stakeholders and drive quality improvements and organizational change.
  • Excellent written and verbal communication skills, with proven experience managing and collaborating with remote teams.
Benefits & PerksEquity

Every Appfire team member is eligible for company equity, fostering a true sense of ownership and connection to our growth.

Time Off & Wellbeing
  • 26 paid vacation days annually, regardless of tenure
  • 12 Wellness Days — one fully paid day off each month to recharge, available on an ad-hoc basis and not carried over month to month
  • 24 hours of paid volunteer time to support meaningful causes outside of work
  • 3 fully paid volunteering days each year through Appfire Town, our Corporate Social Responsibility (CSR) program supporting local communities
Learning & Development

Grow with Appfire University — our custom, on-demand learning platform designed to support continuous learning and professional development.

Health & Lifestyle
  • Private health insurance through UNIQA, fully covered by Appfire Bulgaria
  • Multisport Card with access to hundreds of gyms, studios, and swimming pools across Bulgaria, fully paid by Appfie
  • Food vouchers via a prepaid Pluxee lunch card with a monthly allowance

Transportation - Employees in Sofia receive a fully paid Sofia City Transport Card, providing access to all forms of public transportation within the city.

Family Support - Employees receive a one-time net Baby Bonus upon the birth of a child.

Flexibility - This role is fully remote within Bulgaria

Job Responsibilities Disclaimer
Disclaimer: The responsibilities outlined in this job posting are intended to provide a general overview of the role. Additional duties may be assigned as needed to meet the needs of the business.



#LI-Remote

Market recognition

Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.

Equal Employer Opportunity (EEO)  

Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination.

Skills Required

  • Previous experience as a Software Engineer in Test, QA Engineer, or similar technical testing role, combined with people-management experience
  • Experience leading and developing QA or test engineering teams, including coaching, performance management, and career development
  • Strong experience with UI and API test automation using Cypress, Selenium, WireMock, JMeter, or equivalent tools
  • Experience defining and implementing test automation strategies aligned with DevOps and modern software development practices
  • Familiarity with Docker, Kubernetes, and cloud environments such as AWS or GCP
  • Hands-on experience with CI/CD systems such as Jenkins, GitLab, GitHub, or equivalent
  • Ability to influence cross-functional stakeholders and drive quality improvements and organizational change
  • Excellent written and verbal communication skills, with experience managing and collaborating with remote teams
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The Company
HQ: Burlington, MA
800 Employees
Year Founded: 2005

What We Do

Appfire is the leading global provider of software that enhances, extends, and connects the world's leading platforms to make work flow any way teams want to work, from planning to product ideation, product development, project delivery, and beyond. Appfire increases the value of platforms such as Atlassian, Microsoft, monday.com, and Salesforce, enabling teams to thrive and do their best work together. With more than one million users, Appfire's popular solutions are helping teams with Enterprise Collaboration, DevOps, Workflow & Automation, Product Portfolio Management, IT Service Management (ITSM), Document Management, Business Intelligence and Reporting, Administrative Tools, Agile Tools, Developer Tools, Time Tracking, Publishing, and Integrations. Appfire has been selling its popular software products on the Atlassian Marketplace since it first launched in 2012, and today Appfire has the most widely adopted portfolio of Atlassian apps across tens of thousands of customers worldwide.

Why Work With Us

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. No one knows you better than you do. So join us and customize your experience.

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