Jobs at Appfire

Own and grow a portfolio of up to 70 enterprise SaaS accounts through retention, renewals, migrations, cross-sell, and upsell strategies. Build executive relationships, lead account planning and QBRs, mitigate churn, support Data Center-to-Cloud migrations, manage escalations, forecast revenue, track adoption, and collaborate with Atlassian, channel, product, engineering, and leadership teams.

Own and grow a portfolio of up to 70 strategic enterprise accounts through retention, renewals, migrations, cross-sell, and upsell initiatives. Build executive relationships, lead account planning and QBRs, mitigate churn, support Data Center-to-Cloud migrations, manage escalations, and partner with Atlassian and channel teams. Use Salesforce, Sigma, renewal forecasting, adoption analytics, and SaaS metrics to drive ARR growth and customer outcomes.

Develop and maintain full-stack features for SaaS workflow and automation products. Build Java and Node.js backend services, REST APIs, and React frontends; write automated tests; collaborate with product, design, and engineering teams; improve scalability, performance, and reliability; troubleshoot production issues; and support teammates and customers.

Develop and maintain full-stack workflow and automation features using Java, Spring Boot, TypeScript, Node.js, and React. Build REST APIs, backend services, frontend applications, automated tests, and cloud-based SaaS solutions. Collaborate with product managers, designers, and developers in agile Scrum teams while ensuring scalability, security, performance, and code quality. Investigate technical issues, support customers, participate in code reviews, and contribute to continuous team improvement.

Lead hands-on QA automation across squads using Playwright for UI and API testing. Build scalable test frameworks, quality gates, test data and environment patterns, and reliable CI/CD pipelines. Resolve flakiness, regressions, and systemic quality issues while advising on test strategy and automation architecture. Mentor QA engineers on Playwright, CI, and responsible AI-assisted testing, and communicate quality risks to engineering and product leadership.

Lead hands-on QA automation across product squads using Playwright for UI and API testing. Build scalable test frameworks, improve test data and environments, resolve flakiness and CI bottlenecks, define quality standards and automation architecture, and advise on layered testing strategies. Mentor QA engineers on Playwright, CI, and responsible AI-assisted workflows while partnering with developers, DevOps, architects, and leadership on quality risks and priorities.

Build and maintain Playwright-based UI, API, and integration test automation using JavaScript, TypeScript, and/or Python. Plan regression, smoke, functional, and critical-path testing; manage test data and environments; maintain CI/CD suites; reduce flakiness; validate APIs and database data; and partner with engineering and product teams to identify and mitigate quality risks.

Design, maintain, and improve automated UI, API, and integration tests using Playwright, JavaScript/TypeScript, and/or Python. Execute functional, regression, smoke, and end-to-end testing; manage test data and environments; run suites in CI/CD; reduce flaky tests; validate APIs and data; and collaborate with engineering and product teams to identify and resolve quality risks.

Develop and maintain scalable Salesforce solutions, including applications, workflows, automations, integrations, data models, Apex, Lightning Web Components, and Salesforce Flow. Translate business requirements into technical solutions, improve business processes, manage data quality and integrations, troubleshoot platform issues, and support Salesforce architecture, testing, documentation, security, performance, and release processes. Partner cross-functionally with Revenue Operations, Sales, Marketing, Customer Success, and technical stakeholders in a remote-first environment.

Own product marketing for a portfolio of B2B SaaS products, including positioning, messaging, go-to-market strategy, product launches, demand generation, full-funnel content, sales and partner enablement, and customer expansion programs. Conduct customer and competitive research, translate technical capabilities into business value, coordinate cross-functional initiatives, and measure impact across pipeline, trials, conversion, adoption, cross-sell, upsell, and revenue.

Own product marketing for a portfolio of B2B SaaS products, including positioning, messaging, go-to-market strategy, launches, full-funnel demand programs, sales and partner enablement, customer research, competitive intelligence, and expansion initiatives. Collaborate cross-functionally with Product, Sales, Customer Success, Demand Generation, and partners. Use performance data, AI tools, and customer insights to improve pipeline, adoption, conversion, cross-sell, and revenue outcomes.

Own product marketing for a portfolio of B2B SaaS products, including positioning, messaging, market strategy, full-funnel demand programs, product launches, sales and partner enablement, and customer expansion initiatives. Translate technical capabilities into compelling value propositions, lead cross-functional go-to-market execution, use customer and competitive intelligence to guide decisions, and measure impact across pipeline, trials, conversion, adoption, and revenue. Apply AI tools to improve product marketing efficiency and scale.

Own product marketing for a portfolio of B2B SaaS products, including positioning, messaging, market strategy, full-funnel demand programs, product launches, sales and partner enablement, and customer expansion initiatives. Conduct customer and competitive research, translate technical capabilities into compelling value propositions, and use performance data and AI tools to improve GTM execution, pipeline, adoption, cross-sell, and revenue.

Own product marketing for a portfolio of B2B SaaS products, including positioning, messaging, full-funnel demand programs, product launches, sales and partner enablement, and customer expansion initiatives. Translate technical capabilities into compelling customer value and measurable go-to-market outcomes. Conduct customer and competitive research, guide cross-functional teams, and use performance data, AI, and automation to improve pipeline, adoption, conversion, cross-sell, and revenue.

Orchestrates cross-functional SaaS product launches from intake through general availability and post-launch review. The role facilitates launch meetings, tracks milestones and dependencies, identifies risks and readiness gaps, coordinates mitigation plans, supports leadership decisions, and provides launch health visibility. It manages multiple concurrent launches, promotes accountability across teams without direct authority, and improves launch frameworks, processes, templates, automation, and AI capabilities.

Orchestrates cross-functional SaaS product launches from intake through general availability and post-launch review. Coordinates Product, Marketing, Sales, Customer Success, Support, Finance, Legal, and Operations teams; manages milestones, dependencies, risks, readiness, decisions, and escalations. Facilitates launch meetings, maintains visibility into launch health, manages concurrent workstreams, and improves launch frameworks, processes, automation, and AI capabilities.

Orchestrate cross-functional software product launches from intake through general availability and post-launch review. Facilitate launch meetings and readiness reviews, track milestones and dependencies, identify risks and blockers, coordinate mitigation plans, and provide launch-health visibility to leadership. Manage concurrent launches across Product, Marketing, Sales, Customer Success, Support, Finance, Legal, Pricing, and Operations while improving launch processes, templates, automation, and AI capabilities.

Lead design and delivery of backend-heavy, cloud-based SaaS features using Java, Spring, and AWS; implement frontend features with TypeScript/Angular or React; drive AI initiatives (chatbots, data quality, reporting); ensure code quality via testing and CI; make architectural decisions, mentor engineers, and collaborate with product, UX, and DevOps.

Lead a BigPicture engineering team to design and implement scalable backend services (Java, Spring, AWS), deliver frontend features (TypeScript, Angular/React), drive AI-driven initiatives (chatbots, data quality, reporting), ensure test coverage and performance, and mentor engineers while collaborating with product, UX, and DevOps.