Position Summary
MetLife established a Global capability center (MGCC) in India to scale and mature Data & Analytics, technology capabilities in a cost-effective manner and make MetLife future ready. The center is integral to Global Technology and Operations with a with a focus to protect & build MetLife IP, promote reusability and drive experimentation and innovation. The Data & Analytics team in India mirrors the Global D&A team with an objective to drive business value through trusted data, scaled capabilities, and actionable insights. The operating models consists of business aligned data officers- US, Japan and LatAm & Corporate functions enabled by enterprise COEs- data engineering, data governance and data science
Role Value Proposition:
Driven by passion and a zeal to succeed, we are looking for accomplished Program Manager to structure, plan and handle multiple projects with minimum supervision and will be responsible for successful completion of projects supporting MGCC and US D&A leadership with various strategic initiatives in development and successful implementation of governance and process excellence practices.
This position would be responsible for complete adherence of the projects and its objectives and support all aspects of project management. This role will support development of best practices, processes and framework to achieve standardization and streamlining across various initiatives.
Job Responsibilities
- Serve as analytics program manager on data, analytics projects and POCs working with data engineers, business analysts, data scientists, IT teams, vendors, executive leaders, and business stakeholders
- Drive transparency leveraging tech stack and data, own progress reporting and proactively communicate status
- Drive delivery of projects using Agile methodology for data and analytics programs
- Facilitate scrum ceremonies including Sprint planning, Daily stand ups, sprint reviews and retrospectives
- Responsible for defining relevant program metrics, status reports and continuous measurement of program portfolio best practices
- Lead, coach, support and mentor junior team members
- Interact with senior leadership teams across Data and analytics, IT and business teams
Knowledge, Skills and Abilities
Education
- Bachelor's degree. Technology /IT specialization is preferred.
- MBA is a preferred qualification
Experience
- 8-12+ years of progressive experience in project/program management role with proven people influencing experience including with virtual and global teams
- Agile project management/delivery experience is a must preferably with Data and Analytics background
- Proficient in MS Office suite: Excel, PowerPoint, Project.
- Understanding of analytical tool stack, Azure Devboards, Jira, SharePoint is a plus
- CSM, SAFe Agilist certifications are preferred
- Ability to identify risks to project success and recommend course of action to prevent risk from negatively impacting the project; Effectively recognize when to escalate issues and options to senior management for resolution
- Superior solutioning techniques, organizational skills and ability to manage multiple ongoing projects.
- Excellent collaboration and communication skills, both written and verbal
- Demonstrated competency with cross-group collaboration, organizational agility, and analytical planning
- Strong leadership & negotiation skills
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
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What We Do
Named among the World’s Most Admired Companies™ by Fortune and recognized in the Fortune 100 Best Companies to Work For® list in 2025, MetLife is leading the global transformation of an industry we’ve defined for more than 155 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together