monday.com

Manager, Professional Services Delivery (EMEA)

Reposted 6 Days Ago

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Hiring Remotely in London, Greater London, England, GBR

Remote or Hybrid

Senior level

Artificial Intelligence • Productivity • Sales • Software

Shaping the way the world works with the best AI work platform.

The Role

Lead EMEA Delivery and Engagement Managers, own regional P&L, and ensure fast, profitable, product-aligned SaaS implementations through commercial leadership and operational rigour.

Summary Generated by Built In

Our Professional Services team is the engine of customer value. We are looking for a Manager of Professional Services Delivery to lead our EMEA Delivery and Engagement Managers. This is not a traditional PMO role; it is a high-impact leadership position that requires a blend of commercial acumen, operational rigour, and a "Product-First" mentality. You will be responsible for the regional P&L of your delivery pod, ensuring that implementations are fast, profitable, and strategically aligned with our customers' business goals.

What You Bring

SaaS DNA: 7+ years in Professional Services or Consulting specifically within a B2B SaaS environment.
Leadership Maturity: 2+ years of direct people management experience in a fast-paced, high-growth setting.
Methodology Mastery: Deep knowledge of modern delivery frameworks (Agile, Waterfall, or hybrid) and PSA tools.
EMEA Savvy: Experience navigating the cultural and regulatory complexities of the EMEA market.
Technical Literacy: Ability to hold your own in a room with CTOs and Architects regarding APIs, integrations, and data migrations.
Sales/consulting background is a big advantage.

Top Skills

Agile

APIs

B2B Saas

Data Migrations

Integrations

Psa Tools

Waterfall

What the Team is Saying

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The Company

HQ: New York, NY

3,049 Employees

Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!