Manager, Planner

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
 
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
 
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Manager, Demand Planning role for North America Wholesale (NAW) serves as the strategic link between merchandising intent and operational execution. This role is responsible for building a seamless bridge of data and product insight between customer buys, assortment strategy, and final product delivery. By leading cross-functional partnership with Sales, Merchandising, Buying, and Operations, you will ensure that our seasonal assortments are backed by data-driven forecasts and grounded in a deep understanding of product, consumer demand, and market trends.

Our special programs, such as replenishment, are vital sales drivers; your success in aligning supply with demand is critical to achieving NAW financial plans. You will act as a chief enabler for the sales team by mastering and implementing digital tools like NuOrder, Collection Curator and emerging asset platforms.

The successful individual will leverage their proficiency in Demand Planning to...

Buying Strategy & Product Leadership

∙ Own and drive the collective buying strategy for the footwear category across all North American wholesale accounts, ensuring buys are rooted in consumer insight, trend awareness, and historical performance

∙ Partner closely with Merchandising and Buying teams to influence assortment decisions, advocating for the right product mix by door, channel, and account tier

∙ Bring a strong product point of view to seasonal buy reviews, challenging or validating assortments based on sell-through data, margin implications, and brand positioning

∙ Lead pre-season and in-season buy meetings with cross-functional stakeholders, synthesizing inputs from Sales, Merchandising, and Finance to guide final buy decisions

Forecast Planning & Demand Management

∙ Drive seasonal forecasting by aligning demand plans with merchandising strategies, product life cycles, and account-level sell-through trends

∙ Execute SKU-level forecasting by delivery period via RPAS to ensure supply chain visibility and on-time delivery performance

∙ Conduct proactive analysis to identify inventory needs and execute reorder and chase opportunities in response to in-season demand signals

SKU & Inventory Lifecycle Management

∙ Lead end-to-end lifecycle management of SKUs from initial buy through final disposition, ensuring product remains productive across its lifespan

∙ Monitor and manage unproductive inventory, developing and executing solutions in partnership with Sales and Operations

∙ Track markdowns and report findings to protect brand equity and departmental profitability

Cross-Functional Partnership & Strategic Influence

∙ Serve as the primary strategic liaison across Sales, Merchandising, Buying, Planning, and Warehouse Operations — translating product and market intelligence into decisions that impact the full supply chain

∙ Lead cross-functional alignment meetings to ensure seasonal strategies are consistently communicated and operationally executable

∙ Partner with Finance and Sales leadership to track performance against NAW financial plans, providing recommendations that balance revenue opportunity with inventory risk

∙ Influence go-to-market strategy by contributing a planning and buying perspective to broader seasonal and category planning discussions

Replenishment & Core Product Strategy

∙ Partner with Planning and Sales to implement and scale core replenishment programs for footwear, maintaining target rates of turn and monitoring ongoing SKU performance

∙ Identify opportunities to expand or optimize replenishment assortments based on sales velocity and inventory availability

Digital Tools & Merchandising Systems

∙ Utilize Collection Curator and related merchandising tools to ensure the right product mix is prioritized and presented for the North American market

∙ Oversee the implementation and ongoing management of Wholesale Sales Management Systems (NuOrder/OOSR), ensuring they serve as effective tools for the sales team

∙ Oversee alignment between physical product and digital presence, ensuring images and copy reflect merchandising standards for e-commerce accounts

Data Integrity & Operational Excellence

∙ Own the “Made to Order” master file, synthesizing customer buy data into actionable internal department buys

∙ Maintain and socialize historical shipping and selling data to inform future seasonal merchandising and buying decisions

∙ Champion data integrity across all planning systems, ensuring accuracy and consistency across teams

The accomplished individual will have...

∙ 6+ years of experience in planning, buying, or merchandising, preferably within the fashion, footwear, or luxury goods industries; sized category experience strongly preferred; ; an equivalent combination of work experience and education will be considered

∙ Demonstrated experience in wholesale buying processes, assortment planning, and cross-functional collaboration with Merchandising and Sales teams

∙ Proven experience managing direct reports and developing talent within a fast-paced, matrixed environment

∙ Strong product sensibility with the ability to connect data insights to broader brand and market strategy

∙ Advanced Excel proficiency (VLOOKUPs, Pivot Tables, data modeling) with the ability to turn complex data feeds into clear, actionable reports; proficiency in NuOrder a plus

∙ Experience managing digital asset platforms and a working understanding of how product data feeds into e-commerce environments

∙ Exceptional communication and influencing skills, with a track record of driving alignment across cross-functional teams​​​​​​​​​​​​​​​​

Our Competencies for All Employees
Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
 
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.                                                                                                    
 

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected]

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Base Pay Range

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.