The Product Development Manager is responsible for supporting the design, enhancement, and ongoing management of NJM’s personal auto, homeowners, and umbrella products across the company’s operating footprint. This newly created position is accountable for evaluating product performance, analyzing market trends, and identifying opportunities to improve product competitiveness and profitability. The role is also responsible for conducting research, developing recommendations, and collaborating with actuarial, underwriting, claims, compliance, IT, and other business areas to implement product changes and strategic initiatives. In addition, the position ensures alignment with regulatory requirements and organizational objectives, contributing to product strategy and supporting NJM’s growth and performance goals.
Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.
Lead the creation & recommendation of new & existing product enhancements for assigned lines of business. Develop short & long-term project roadmaps for each product assigned. Work with key stakeholders to ensure alignment of product goals & objectives. Present recommendation for approval to senior leadership, up to and potentially including the Executive Leadership Team.
Proactively identify, evaluate, and recommend new product opportunities for assigned lines of business. Conduct comprehensive competitor research and other market solutions. Apply the analytical rigor model to determine best solution to successfully solve consumer pain points.
Oversee the successful execution of assigned product enhancements. Work closely with the SOG and PMO teams ensuring a timely implementation. Collaborate and provide support & guidance across Personal Lines in communicating changes to policyholders and staff.
Hours:
Monday through Friday, day shift
Compensation:
The salary is commensurate with experience and credentials but is likely to fall in the $175,000 - $215,000 range. This full time position is based in our suburban West Trenton, New Jersey corporate office, which is easily commutable from central and southern New Jersey as well as Bucks and Philadelphia Counties in Pennsylvania.
Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.
- Minimum 4‑year college degree or equivalent
- Minimum 3–5 years of experience in insurance product development, product management, actuarial, or analytics, with increasing responsibilities
- Strong analytical abilities and natural curiosity for solving complex business challenges
- Advanced Excel and database skills; proficiency with MS Office suite
- Commitment to continuous learning, including product best practices and emerging technologies
- Excellent verbal, written, and presentation skills, with the ability to communicate effectively across all levels of the organization
Preferred Qualifications:
- College degree in Business, Data Analytics, Economics, Insurance, or related field
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs.
Compensation: Salary is commensurate with experience and credentials.
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
What We Do
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers. - 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023) - 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers* - 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies - 2021 American Heart Association Gold Level Workplace Health Achievement - 2020 American Heart Association Silver Level Workplace Health Achievement - 2019 Forbes Best Mid-size Employers in the country *J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.
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