Manager, Outside Sales

Reposted 20 Hours Ago
Be an Early Applicant
Greensboro, NC
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Lead and manage a geographically assigned residential outside sales team, coaching supervisors and reps to hit sales targets, oversee operations (hiring, training, performance, payroll/commissions), collaborate cross-functionally, maintain product and market expertise, and produce reports to inform business decisions while working in field and office environments.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Imagine leading a high-performing team that connects residential customers to exceptional services while driving business growth. As Manager of Residential Connectivity Sales at Spectrum, you'll guide a team of supervisors and their sales professionals to deliver outstanding customer experience and achieve ambitious sales targets. Your leadership will directly shape the success and reach of Spectrum's residential offerings.
How You'll Make an Impact
  • Lead and manage a geographically assigned team of Residential Connectivity Sales Supervisors and their teams to deliver outstanding results
  • Inspire, develop and coach sales talent, fostering commitment to sales goals and professional growth
  • Oversee daily operations, including staff selection, training, performance evaluation and disciplinary actions
  • Set clear expectations, consistently hold team members accountable and address knowledge gaps through targeted development plans
  • Collaborate with cross-functional departments to align strategies and achieve business objectives
  • Monitor payroll processes and ensure commission payments are timely and accurate
  • Maintain expertise in Spectrum product offerings and marketplace trends, preparing insightful reports to inform business decisions

Working Conditions
  • Work in both field and office environments, frequently outdoors with travel across assigned territories and exposure to inclement weather

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in business or marketing or equivalent work experience

Experience
  • 5+ years of outside sales or related work experience

Skills
  • Ability to read, write, speak and understand English
  • Excellent communication, interpersonal and organizational skills
  • Strong technical and computer proficiency
  • Ability to travel to assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season or weather
  • Familiarity with computer operating systems and a range of consumer and commercial communications devices such as smartphones, routers, modems and wireless devices
  • Accurate documentation skills
  • Valid driver's license with a satisfactory driving record and auto insurance

Preferred Qualifications
Experience
  • 5+ years of Sales supervisory experience preferred

Skills
  • Knowledge of direct sales practices
  • Experience with consumer education of products and services
  • Understanding of cable or telecommunications services

#LI-NT1
SDT540 2026-69396 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Top Skills

Computer Operating Systems
Modems
Routers
Smartphones
Wireless Devices
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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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