Manager Operations

Posted 12 Days Ago
Be an Early Applicant
Karachi, Sindh, PAK
In-Office
Senior level
Edtech • Social Impact
The Role
Lead and supervise field operations for digital micro-schools and in-schools; coordinate technical, research, procurement, and finance teams; develop KPIs, data collection, student management integration, dashboards, and performance management tools; conduct field visits, provide feedback, resolve issues, and drive operational improvements.
Summary Generated by Built In
  1. Manage and Supervise Field Operations:

    • Supervise and support field staff in the execution of digital Micro-schools and In-schools.

    • Build rapport with the team of facilitators and provide necessary support.

  2. Coordinate Technical and Field Teams:

    • Establish close coordination between technical and field teams for effective implementation.

    • Support the field team by making frequent visits, providing feedback, and resolving challenges.

  3. Attend Meetings and Review Progress:

    • Participate in weekly dashboard calls and community meetings.

    • Share monthly progress reports and review in-app analytics data.

  4. Identify and Scale-Up Micro-Schools:

    • Identify potential communities for micro-school scale-up.

    • Ensure smooth functioning of hardware/software through the field team.

  5. Collaborate with Cross-Functional Teams:

    • Coordinate with research, procurement, and finance teams for project progress.

    • Provide feedback and solutions to project officers.

  6. Develop Key Performance Indicators (KPIs) and Metrics:

  • Develop major KPIs/metrics aligned with project goals.

  1. Implement Robust Data Collection and Integration Process:

  • Implement a robust data collection and integration process.

  • Set up a Student Management System and integrate student data.

  1. Create Dashboard Visualizations:

  • Develop dashboard visualizations for operational monitoring.

  1. Implement Performance Management Tools:

  • Implement performance management tools and best practices.

  • Develop benchmarks for operational execution and efficiency.

  1. Conduct Operational Efficiency Reviews:

  • Conduct field visits to identify areas for operational improvement.

  • Collaborate with the Analytics team to optimize operational efficiency.



Requirements

Results-Driven Operational Leader

A proactive and dedicated Manager Operations with a proven track record of driving operational excellence in complex projects. Possessing strong leadership skills and a keen eye for detail, this professional is committed to ensuring the successful execution of projects from planning to implementation. With expertise in team management, process optimization, and data-driven decision-making, the Manager Operations is passionate about delivering high-quality results and driving continuous improvement.

Key Strengths:

  • Operational Leadership and Management

  • Process Optimization and Efficiency

  • Data Analysis and Decision-Making

  • Team Building and Collaboration

  • Problem-solving and Innovative Thinking

  • Strong Communication and Interpersonal Skills

Education:

Bachelor's degree in Social Sciences, Education, Management, or a related field.

Professional Experience:

  • Minimum of seven years of relevant experience in operations management, preferably in the education or social sector.

  • Proven track record of successfully managing field operations and supervising teams.

  • Experience in developing and implementing performance management tools and benchmarks.

  • Proficiency in data collection, analysis, and visualization.

  • Strong communication skills, both oral and written.

Skills:

  • Leadership and Team Management

  • Process Optimization and Efficiency Improvement

  • Data Collection, Analysis, and Visualization

  • Performance Management and Benchmarking

  • Problem-solving and Innovative Thinking

  • Communication and Interpersonal Skills

  • Attention to Detail and Organizational Skills

Mission:

Dedicated to driving operational excellence and achieving organizational goals through effective leadership, strategic planning, and continuous improvement initiatives.



Skills Required

  • Bachelor's degree in Social Sciences, Education, Management, or related field.
  • Minimum of seven years of relevant experience in operations management (preferably education or social sector).
  • Proven track record managing field operations and supervising teams.
  • Experience developing and implementing performance management tools and benchmarks.
  • Proficiency in data collection, analysis, and visualization.
  • Experience implementing Student Management Systems and integrating student data.
  • Strong communication skills, both oral and written.
  • Leadership, team building, process optimization, and problem-solving skills.
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The Company
30 Employees

What We Do

Teach the World Foundation is a nonprofit organization dedicated to solving the global illiteracy crisis. It establishes and deploys scalable models of literacy and learning by leveraging digital technology, providing interactive education games via tablets and smartphones to out-of-school children in resource-constrained regions such as Pakistan, Bangladesh, and Malawi.

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