Manager, Operations

Reposted 19 Days Ago
Be an Early Applicant
Middlesboro, KY, USA
In-Office
Mid level
Healthtech • Biotech
The Role
The Manager, Operations supervises service representatives, coordinates employee benefits, oversees compliance, manages inventory, and ensures quality delivery of medical equipment.
Summary Generated by Built In
Job Summary & Responsibilities
This employee is the direct Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives.

Job Responsibilities:

  • Interview, hire, train, and supervise quality service representatives
  • Assist with employee files including the coordination of employee benefits and evaluations for service representatives
  • Interact with Medical Professionals in the community
  • Implement safety programs which will included maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA
  • Knowledgeable of CIS
    • enter and extract information
  • Must be able to fill in when staffing is low
  • Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability
  • Responsible for the CHAP effort for the center
  • Organize and focus on special programs (i.e. Unit Dose, Care check, and Heartsteps)
  • Control inventory, purchasing equipment and supplies through central purchasing function
  • Implement cost controls
  • Promote effective written/verbal communication
  • Ensure the quality and safe delivery of medical equipment to patients
  • May perform equipment setups in the patients' homes
  • Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule
  • Always required to be available to the on-call staff and/or take on-call when required to provide service to patients
  • May perform Service Representatives' duties when necessary
  • Respond to all Corporate communications
Preferred Qualifications

EDUCATION and/or EXPERIENCE:

  • Minimum of three years of experience
  • Work with limited supervision
  • Must possess a Commercial Driver's License with Hazardous Endorsement and/or can obtain same

Physical Demands:

The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.

Skills Required

  • Minimum of three years of experience
  • Must possess a Commercial Driver's License with Hazardous Endorsement
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The Company
HQ: Clearwater, FL
10,001 Employees
Year Founded: 1987

What We Do

Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers. Services we offer include: Oxygen Therapy Nebulizer Therapy Sleep Therapy Ventilator Therapy Enteral Therapy Pediatric Services Caring Responders Long Term Care Disease Management Programs and More!

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