Position Overview:
As Marketing and eCommerce Consulting Manager, you will work on projects to empower Hilton hotels across EMEA to optimise their online presence and channel performance. You’ll lead tactical campaigns and optimisation processes that drive meaningful results as a part of a large and dynamic team. In this role you will collaborate closely with media partners, regional stakeholders, and the broader Marketing and Loyalty team in order to support hotels on achieving their commercial performance targets.
ResponsibilitiesPosition Summary:
This is a highly impactful role that encompasses the following areas:
Hotel Support
• Support hotels across EMEA in identifying opportunities to strengthen their online presence, improve campaign performance, and drive revenue during key periods.
• Work closely with media partners, hotel teams, and internal stakeholders to review performance, uncover insights, and recommend practical actions that support commercial goals.
• Spot successful approaches at hotel level and help turn them into repeatable solutions that can benefit the wider EMEA portfolio.
• Explore new ways to improve engagement and conversion across online channels, sharing learnings and best practices with the wider team.
• Collaborate positively as part of a busy, supportive team, building strong relationships and contributing to shared priorities across Marketing and eCommerce.
• Take a hands-on approach to delivery, confidently getting involved in the detail when needed to help move work forward and achieve results.
Direct Reports: None currently
QualificationsWhat are we looking for
The success in this role will demonstrate itself through the following attributes and skills:
Required Qualifications
• BA / BSc / Bachelor’s degree or equivalent experience in lieu thereof
• A confident problem-solver who can use sound judgement to make decisions and move work forward.
• Comfortable using insight, data, and commercial understanding to identify opportunities and recommend practical actions.
• Clear and engaging communicator, able to share ideas, updates, and recommendations with confidence.
• Well organised and able to balance multiple priorities in a fast-paced team environment.
• Experience in eCommerce, digital marketing, or online performance, with an interest in using digital media & advertising channels.
• Previous hands-on experience with Google and Meta Ads. Proven ability to manage and optimise campaigns with clear performance outcomes.
• Proficient in Microsoft Office Suite
Preferred Qualifications
• Previous experience with Salesforce
• Previous experience with MicroStrategy and Power BI
• Previous experience working with or at digital agencies
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About UsHow We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Skills Required
- BA, BSc, bachelor's degree, or equivalent experience
- Problem-solving ability and sound judgment
- Ability to use insights, data, and commercial understanding to identify opportunities and recommend actions
- Clear and engaging communication skills
- Ability to organize and balance multiple priorities in a fast-paced environment
- Experience in eCommerce, digital marketing, or online performance
- Interest in digital media and advertising channels
- Hands-on experience with Google Ads and Meta Ads
- Ability to manage and optimize campaigns with measurable performance outcomes
- Proficiency in Microsoft Office Suite
- Experience with Salesforce
- Experience with MicroStrategy and Power BI
- Experience working with or at digital agencies
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
