Job Description
The organization is seeking a seasoned and adept Global Microsoft 365 Manager with the responsibility to lead and manage the worldwide Microsoft 365 environment. In this critical role, the selected candidate will be accountable for maintaining the reliability, security, and efficiency of the organization's Microsoft 365 suite, which spans a global landscape. The expertise of the chosen candidate will be pivotal in ensuring that the organization harnesses the full potential of Microsoft 365 services, aligning them with the strategic objectives.
This role necessitates not only technical prowess but also the possession of strong leadership qualities. The Global Microsoft 365 Manager will be tasked with the management of a team of Microsoft 365 specialists, with the goal of ensuring efficient task execution, maintaining robust user support, and upholding the integrity and performance of the organization's Microsoft 365 ecosystem. Effective collaboration and communication with cross-functional teams will be indispensable in delivering exceptional results.
Principal Accountabilities:
- Microsoft 365 Administration: Accountable for the overall health, stability, and performance of Microsoft 365 services. Ensure proper configuration, maintenance, and optimization of Microsoft 365 tools, including email, collaboration, and productivity applications.
- Performance Monitoring: Be accountable for monitoring and optimizing system performance and availability, proactively addressing issues to minimize downtime.
- Migration and Upgrades: Lead migration projects from on-premises systems to Microsoft 365, ensuring seamless transitions. Manage software updates and feature rollouts, minimizing disruption to users.
- Training and Documentation: Develop and maintain training materials and documentation for end-users and IT staff to facilitate effective use of Microsoft 365 tools.
- Cross-functional Collaboration: Collaborate effectively with various departments and teams within the organization to align Microsoft 365 services with overall business goals.
- People Management: Accountable for the leadership and development of a team of Microsoft 365 specialists. Set clear objectives, provide guidance, and support team members to meet their goals
- Vendor and Budget Management: Collaborate with Microsoft and third-party vendors to manage licensing, support, and optimization of Microsoft 365 services. Account for the budget allocated to Microsoft 365 licensing and related expenses.
- Stay updated on industry trends, Microsoft 365 updates, and best practices to make informed decisions and drive continuous improvement.
Qualifications
- 7+ years’ proven experience in administering and managing Microsoft 365 services in a corporate environment.
- 3+ years’ experience in leading and managing a global team, including setting goals, providing guidance, and performance evaluation.
- Experience in managing vendor relationships and negotiating licensing agreements.
- Experience in managing budgets related to Microsoft 365 licensing and expenses.
- Basic knowledge of data analytics tools to track and analyze Microsoft 365 service performance.
- Problem solving skills coupled with a strong customer focus.
- Excellent communication both written and verbal.
- Bachelor’s or master’s degree with relevant background (e/g Information Systems), or similar.
- Microsoft certifications related to Microsoft 365 are highly desirable.
- Proven track record of successful projects in the area of Microsoft 365.
Additional Information
Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com.
Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.
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What We Do
We're the world's leading semiconductor manufacturer. Our mission is to make our lives easier and a world that's safer, healthier, greener, and smarter.
