At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking an IT Applications Manager — Lab Systems (Associate Manager or Manager) to join our IOPS IT team, leading the Laboratory Systems team responsible for the lifecycle development, maintenance, and compliance of laboratory software across our QC, Chemistry, Micro, and Virology labs. In this role, you will oversee system administration, validation, and compliance activities for benchtop and instrument software systems — while collaborating with QA, IT leadership, and cross-functional lab teams to ensure systems are maintained in a compliant and audit-ready state. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.
When & where:- Location: Troy, New York, United States
- Work model: Monday - Friday 8am - 4:30pm
- Lead and develop the Lab Systems team, overseeing system administration and enhancements for benchtop computer systems and instrument software including Endoscan V, SoftMax Pro, and DataPro2 across the Rensselaer site
- Supervise team performance management and people development activities; serve as technical coach and mentor for direct reports
- Coordinate requirements gathering, system design priorities, and implementation timelines across functional laboratory departments; develop and revise methods, record keeping, policies, and procedures in compliance with regulatory requirements
- Collaborate with QA to ensure validated QC computers and software are maintained in a validated state; implement change control following established procedures and support Laboratory validation activities following SDLC design methodology
- Investigate and resolve computer software and IT hardware issues with QC instrumentation; support preparation of teams for regulatory and internal audits
- Partner with business teams and IT leadership to help develop strategy for a growing organization and team; manage operational budgets and contribute to longer-term Lab Systems planning
- Knowledge of cGMP, GAMP, 21 CFR Part 11, and Annex 11; strong understanding of ALCOA+ principles and data integrity in biopharmaceutical production
- ITIL certification and project management training preferred
- Knowledge of helpdesk ticketing systems such as ServiceNow and Regulatory Asset Manager systems advantageous
- Bachelor's degree in Information Technology, Science, Engineering, Computer Science, or a related field
- Associate Manager: 6+ years of relevant experience with 2+ years managing teams
- Manager: 7+ years of relevant experience with 3+ years managing teams
- May consider experience in lieu of education. Level is determined based on qualifications relevant to the role
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.
Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.
Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.
As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.
For jobs in Canada: this posting is for an existing position.
Salary Range (annually)
$92,200.00 - $176,000.00Skills Required
- Bachelor's degree in Information Technology, Science, Engineering, Computer Science, or related field (or equivalent experience)
- 6+ years relevant experience with 2+ years managing teams (Associate Manager) or 7+ years relevant experience with 3+ years managing teams (Manager)
- Experience leading system administration and lifecycle management of benchtop computer systems and instrument software
- Experience with laboratory software validation, SDLC design methodology, change control, and audit readiness
- Knowledge of regulatory requirements and quality systems: cGMP, GAMP, 21 CFR Part 11, Annex 11, and ALCOA+ data integrity principles
- Experience collaborating with QA and cross-functional laboratory departments and preparing for regulatory/internal audits
- Experience investigating and resolving computer software and IT hardware issues with QC instrumentation
- People management experience including performance management, coaching, and team development
- Knowledge of Endoscan V, SoftMax Pro, and DataPro2 instrument software
- ITIL certification and project management training
- Familiarity with helpdesk/ticketing systems (e.g., ServiceNow) and Regulatory Asset Manager systems
- Experience managing operational budgets and contributing to long-term lab systems planning
Regeneron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Regeneron and has not been reviewed or approved by Regeneron.
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Healthcare Strength — Medical, dental, and vision coverage is positioned as comprehensive, with Regeneron prescription drugs covered at 100% for those enrolled in the medical plan. Mental health support is also emphasized through EAP access and tools like Talkspace and the Journey app.
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Equity Value & Accessibility — Stock grants are described as available to all employees, strengthening the overall total-rewards package beyond base pay. Long-term incentives and stock-related rewards are repeatedly framed as meaningful components of compensation.
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Parental & Family Support — Paid parental leave is paired with fertility/adoption assistance and childcare-related support such as discounts and nanny services. Additional family-oriented resources extend to elder care, pet care, and education support like college coaching and tutoring.
Regeneron Insights
What We Do
At Regeneron we believe that when the right idea finds the right team, powerful change is possible. As we work across our expanding global network to invent, develop and commercialize life-transforming medicines for people with serious diseases, we’re establishing new ways to think about science, manufacturing and commercialization. And new ways to think about health. Connect with us so we can learn more about you, and you can learn more about our biopharmaceutical medicines. And join us, as we build a future we believe in. Please visit www.regeneron.com/social-media-terms for information on how to engage with us on social media. An important note about privacy: Regeneron is committed to your privacy and will not ask for sensitive personal information such as social security number, date of birth or bank account details via email or social media.
