Manager, International External Reporting, Tax Operations

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About the role

We are seeking a detail‑oriented professional who can apply strong expertise in direct and indirect taxes, along with solid accounting knowledge, to support various EMEA and APAC tax compliance processes (Indirect Tax, US GAAP tax forecasting and provision processes, Operational Transfer Pricing). The ideal candidate will be proficient in taxation, MS Office, SAP, and possess strong communication skills.

In this role, you will be responsible for delivering high‑quality service and driving continuous improvement initiatives. You will foster collaboration within the team, providing coaching and constructive feedback to members in a small to medium‑sized group. Additionally, you will collaborate with cross‑functional teams and manage relationships at both the local (country) and often regional levels.

What will you do

This role requires a strong foundation in compliance, book closure activities, reconciliations, and tax-related competencies. As a Manager, you will be responsible for the following:

Process Ownership & Delivery

• Own delivery of assigned indirect tax compliance processes (e.g. VAT/GST returns, reconciliations, reporting packs)
• Coordinate direct tax operational inputs (e.g. provision data, TP support schedules)
• Ensure all deliverables are completed accurately and on time
• Act as primary reviewer for outputs prepared by Assistant Managers and external providers

Controls & Compliance

• Execute and monitor key controls within assigned processes
• Ensure documentation supports audit requirements and internal policies
• Identify and escalate risks, discrepancies, or process failures
• Support audit queries and information requests

Vendor Coordination

• Work closely with outsourced providers to manage day-to-day delivery
• Track SLAs, follow up on delays, and resolve operational issues
• Review vendor outputs and ensure quality standards are met

Stakeholder Management

• Liaise with internal stakeholders to gather inputs, clarify requirements, and resolve issues
• Provide updates on process status, risks, and performance metrics
• Support cross-functional collaboration with finance and tax teams

Continuous Improvement

• Identify process inefficiencies and recommend improvements
• Support implementation of automation and standardisation initiatives
• Maintain up-to-date process documentation and SOPs

Team Support

• Supervise and guide Assistant Managers
• Provide technical and process-related support
• Assist in training and onboarding activities

What will you bring

• Qualifications: Chartered Accountant (CA) Preferable, Bachelor’s/Master’s in Accounting
• Experience: Minimum 8+ years post-qualification, including in-house multinational tax operational experience; prior Big 4 experience strongly preferred.
• Demonstrated experience in indirect tax compliance and governance, ideally within a multinational or shared services/outsourced environment.
• Solid understanding of international indirect tax rules (VAT/GST) and operational tax requirements.
• Experience with vendor/outsourced delivery models, performance management, and process improvement.
• Exposure to US GAAP tax provisioning, transfer pricing operational oversight, and managing audit support activities.
• Strong stakeholder management and leadership capabilities, with a commercial mindset and focus on cost optimisation.

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