The Role
Lead risk-based audits for payments and lending ecosystems (UPI, Wallet, Lending). Design audit frameworks, supervise 2-3 auditors, perform walkthroughs, ToE, investigations, and report findings. Use data analytics to identify anomalies and drive remediation and continuous monitoring.
Summary Generated by Built In
About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes.
Manager – Internal Audit (6–8 Years Exp)
Role Overview: As a Manager, you will be a strategic partner to the business. You won’t just be "checking boxes"; you’ll be designing the audit framework for complex ecosystems like UPI, Wallet, and Lending. You will lead teams and interface directly with Senior Leadership.
Key Responsibilities
●Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units.
● Stakeholder Management: Act as the primary point of contact for Department Heads, explaining risk implications and negotiating remediation plans.
● Process Engineering: Evaluate the effectiveness of internal controls ($ICFR$) and suggest automation to move from manual testing to continuous monitoring.
● Team Leadership: Supervise 2–3 Assistant Managers/Associates, ensuring high-quality documentation and timely delivery.
● Special Investigations: Lead / perform ad-hoc investigations or fraud risk assessments as required.
● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager.
● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis.
● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls.
● Reporting: Prepare and present clear, concise audit reports to senior management and stakeholders, providing actionable recommendations to enhance controls and mitigate risks.
● Follow-ups: Track the implementation of previous audit recommendations to ensure business units are actually improving.
Qualifications & Skills
● Experience: 6–8 years in Internal Audit, preferably from a Big 4 and / or Fintech / Banking / NBFC environment.
● Education: Chartered Accountant (CA) / MBA. Certifications like CIA, CISA will be an added advantage.
● Technical Edge: Deep understanding of RBI, NPCI guidelines, and digital payment workflows. Strong understanding of internal audit frameworks and risk assessment.
● Proficiency in MS Excel (Advanced), Powerpoint and familiarity with SAP.
● Data Analytics: Use tools like SQL, ACL, or PowerBI to pull and analyze large datasets to identify anomalies (moving away from sample-based testing). This will be an added advantage Soft Skills:
● Exceptional attention to detail and a high degree of accuracy.
● Excellent communication skills to effectively present complex findings to a non-technical audience
.● Strong problem-solving abilities and the capacity to work both independently and collaboratively.
● Ability to manage multiple priorities effectively and deliver high-quality results in fast-paced, high-pressure environments.
Skills Required
- 6-8 years experience in Internal Audit
- Experience from Big 4 and/or Fintech/Banking/NBFC environment
- Chartered Accountant (CA) or MBA
- Certifications like CIA or CISA
- Deep understanding of RBI and NPCI guidelines and digital payment workflows
- Strong understanding of internal audit frameworks and risk assessment (ICFR)
- Proficiency in MS Excel (Advanced)
- Proficiency in PowerPoint
- Familiarity with SAP
- Experience using data analytics tools (SQL, ACL, Power BI) to analyze large datasets
- Experience leading audits, managing stakeholders, and presenting to senior leadership
- Experience conducting special investigations and fraud risk assessments
- Strong attention to detail, communication, and problem-solving skills
- Ability to manage multiple priorities and deliver in fast-paced environments
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
