Manager II, Software Engineering

Posted 2 Hours Ago
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Dublin, IRL
In-Office
Entry level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
Lead Toast’s Banking engineering team as a player-coach, combining people leadership with hands-on coding, bug fixing, customer issue triage, and technical decision-making. Partner with Product and Design on priorities, guide architecture and engineering strategy, establish lightweight development norms, and coordinate cross-team dependencies. The role requires strong technical depth, customer empathy, comfort with ambiguity, experience leading engineering teams, and experience building with LLMs or shipping AI-powered products.
Summary Generated by Built In
Engineering Manager, Banking Team
(Embedded Finance Organization)

Location: Dublin (hybrid)

About Toast

Toast builds technology that helps food and beverage businesses run smoother, serve customers better, and grow with confidence. Our platform brings together the tools teams need to power daily operations—while turning complexity into clear, actionable insights. We're purpose-built for the pace of hospitality, and we're investing in new experiences that make great businesses easier to run at any scale.

About this role (Responsibilities)

We're looking for an Engineering Manager  to join our Embedded Finance organization and lead the Banking team. You will lead a tight-knit team as a true player/coach—where your primary focus is driving engineering velocity, hands-on problem solving, and outsized impact. You'll lead by example, helping the team discover new ways of working and building with the tools of the day to optimize for speed, customer impact, and the right shared norms.

You will partner closely with our Product Manager to drive weekly sprints. We expect you to jump into the codebase to fix bugs, triage issues directly with users, and ensure we're delivering value at top speed without breaking what matters most.

In this role, you will:

  • Lead, unblock, and collaborate with the engineering team, fostering a culture of rapid iteration and technical excellence.
  • Act as a player/coach, actively writing code, jumping in to fix bugs, and triaging customer issues to ensure a tight feedback loop.
  • Partner directly with the Product Manager and Designer on vision and strategy, to decide what we'll build next, weighing technical tradeoffs together.
  • Help the team pioneer new ways of working by integrating the tools of the day into our daily development processes.
  • Establish shared norms, guardrails, and best practices that allow the team to move at top speed while maintaining high quality where it counts.
  • Navigate the broader Toast ecosystem to unblock your team, leading technical collaboration with other engineering and platform groups when cross-team dependencies are needed to bring new capabilities to life.
  • Partner with your senior engineers to shape the technical strategy and architecture, guiding the team toward pragmatic decisions that balance speed-to-market with long-term viability.
Do you have the right ingredients*? (Requirements)
  • A strong "player/coach" mentality with the technical depth to hold your own with very senior ICs, review designs/code, and contribute directly.
  • Experience managing or leading an engineering team, maximizing impact and autonomy in a lean environment rather than scaling headcount.
  • Deep customer empathy and a track record of rolling up your sleeves to fix bugs or triage issues based on direct customer feedback.
  • Demonstrated ability to build teams and products in new ways, constantly exploring how to leverage modern tools to ship faster and smarter.
  • Experience defining shared engineering norms and guardrails that optimize for speed and impact while keeping processes lightweight.
  • Strong cross-functional collaboration skills, specifically with Product Managers and Designers, to weigh technical tradeoffs and define priorities.
  • You're self-directed, have a low ego, and thrive in an environment without perfect clarity.
  • You've built with LLMs or shipped AI-powered product experiences.
Special sauce* (Nice to haves)
  • Experience in fintech

What you'll need to thrive (Requirements)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Technical depth sufficient to review designs and code and contribute directly
  • Experience managing or leading an engineering team
  • Track record of fixing bugs or triaging issues using direct customer feedback
  • Ability to develop new team and product approaches and leverage modern tools
  • Experience defining lightweight engineering norms, guardrails, and best practices
  • Strong cross-functional collaboration with Product Managers and Designers
  • Self-directed, low-ego approach and comfort with ambiguity
  • Experience building with LLMs or shipping AI-powered product experiences
  • Fintech experience

What the Team is Saying

Christopher
Srishti
JJ
Eden
Jane

Toast Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Flexible/unlimited PTO, paid company holidays, and a paid sabbatical after five years are highlighted as core parts of the package. Feedback suggests many employees value the flexibility to take time away when needed.
  • Parental & Family Support — Paid parental, family, and medical leave, plus fertility and family-forming support and subsidized backup care, feature prominently. Feedback suggests these offerings are a notable strength for employees with caregiving needs.
  • Healthcare Strength — Medical, dental, and vision coverage alongside life and disability insurance anchor the package, with therapy and coaching also available. Feedback suggests the breadth of health coverage is a recurring positive.

Toast Insights

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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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