About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we deliver a wide range of solutions that help businesses drive revenue growth, maximize operational efficiency, and improve customer experience. Our offerings address critical challenges across Anti‑Money Laundering / Counter‑Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management.
Learn more at: https://risk.lexisnexis.com
About the Role
The Data Entry Manager I is responsible for overseeing data entry operations and ensuring the accurate and efficient processing of business and statistical information. This role manages a team of data entry professionals and is accountable for performance, quality, and alignment with operational and service objectives.
Responsibilities:
- Lead and manage day-to-day data entry operations, including the input and verification of standard and complex coded or uncoded data
- Supervise and develop a small team of data entry associates and/or team leads, ensuring high performance and accountability
- Establish priorities and allocate resources to meet service-level agreements and operational goals
- Monitor performance metrics and implement improvements to meet productivity, accuracy, and quality standards
- Apply organizational policies and business plans to guide decision-making with moderate oversight
- Conduct performance evaluations, set employee objectives, and make compensation recommendations
- Identify and implement process improvements to enhance efficiency, accuracy, and workflow effectiveness
- Collaborate with cross-functional teams and engage with customers to support business needs and service delivery
- Manage customer-facing interactions related to data processing, ensuring professionalism and responsiveness
Requirements:
- 3–5 years of experience in data entry, operations, or a related field
- Demonstrated people management or team lead experience in a structured environment
- Experience operating data entry systems and processing business or statistical data
- Working knowledge of technical tools including SQL (querying), SharePoint lists, and Microsoft Excel
- Experience in data processing and handling large datasets
- Proven ability to work in customer-facing environments
Core Competencies
- Technical proficiency with data tools and systems (SQL, Excel, SharePoint)
- Strong organizational, prioritization, and problem-solving abilities
- Ability to adapt to changing operational demands and meet deadlines
- Excellent communication skills, with the ability to interact with both internal stakeholders and customers
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Skills Required
- 3-5 years of experience in data entry, operations, or a related field
- Demonstrated people management or team lead experience in a structured environment
- Experience operating data entry systems and processing business or statistical data
- Working knowledge of technical tools including SQL (querying), SharePoint lists, and Microsoft Excel
- Experience in data processing and handling large datasets
- Proven ability to work in customer-facing environments
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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