Position Manager – Hub Operations
Department Express Business, Operations
Location Kolkata
ROLES & RESPONSIBILITIES
Key responsibilities
• Handling HUB Operations for an assigned shift.
• Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
• Manage the weekly creation and daily management of the line haul schedule and associated systems
• Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
• Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
• Maintain the shipment records for each client
• Maintain the SLA for each shipment to be received at customer premises within scheduled time.
• Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
• Plan appropriate / sufficient transportation based on daily needs.
• Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders' expectations and concerns
• Forecasting operation planning for festive peak load to ensure no breakdown in ops.
• Developing & maintaining strong and good relationship with vendors.
• Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms.
• Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept.
• Maintaining relationship with local authorities so that operation activity can be done effectively.
• Studied on customer expectation and requirement and giving input to management for planning and development.
QUALIFICATIONS & COMPETENCIES
• Any Graduate / Post-Graduate
• Experience in managing shift in Hub with at least 2-3 years’ experience.
• Able To Manage Route/Transhipment/Local Deliveries and Operations
• Able To Communicate to Branches and Vendors Efficiently
Skills Required
- Bachelor's degree in computer science or related field, or equivalent experience
- 6-9 years professional experience in software development
- Strong understanding of data structures, algorithms, distributed system design, databases, and design patterns
- Proficient coding skills in a modern language (NodeJS, GoLang, Scala, Java, etc.)
- Experience working in an Agile/Scrum environment
- Experience with DevOps automation
- Experience with REST, GraphQL, JavaScript/TypeScript and Node
- Experience with databases: PostgreSQL, MongoDB, Redis
- Experience with front-end frameworks: Angular, ReactJS, or Vue
- Experience with AWS and cloud-based architectures
- Familiarity with machine learning, geolocation and mapping APIs
- Leadership and people management experience (hiring, developing, evaluating team members)
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
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