Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life an employer of choice for generations to come.
The Manager, HRIS-Core is a key member of the HRIS team and is responsible for the successful execution, management and operational performance of the SAP SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP) modules. This role serves as the functional owner for core HR and payroll platforms, combining deep functional and technical HRIS expertise with people leadership and operational accountability.
This role sets configurations standards, contributes to the platform roadmap, manages system configuration, enhancements, and issue resolution, and manages a small team of HRIS professionals. This role ensures stability, compliance, and continuous improvement of the core HR and payroll systems, partnering closely with HR COEs, Payroll, Technology, and external vendors to deliver scalable, future-state HR technology solutions.
Job Responsibilities• Manage and deliver configuration, support, and enhancement of SAP SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP)• Contribute to platform roadmap, execute against plans with team members, anticipate and mitigate risks, and drive successful service outcomes• Manage two HRIS professionals including prioritization, coaching, skills development, and performance management• Lead system configuration, testing, release planning, and deployments• Partner with HR COEs, Payroll, and Compliance to translate business needs into system solutions, resolve competing requirements and make timely design decisions.• Troubleshoot and resolve complex HRIS issues and serve as escalation point• Manage vendor relationships and system documentation• Identify opportunities for automation, AI, and Continuous Improvement and recommend additions to HRIS roadmap aligned to business strategy.
Leadership Responsibilities• Direct supervisory responsibility for HRIS professionals, including hands-on coaching, technical guidance, development planning, and performance management• Accountable for platform effectiveness, team performance and service delivery• Balances individual contributor and leadership responsibilities
Position Requirements• 5-7 years of HRIS or HR Technology experience. Bachelor's degree preferred • Significant hands-on experience with SAP SuccessFactors Employee Central; ECP experience is a plus• Experience managing, coaching and developing staff• Strong knowledge of HR processes• Experience with system releases, upgrades, and user acceptance• Strong communication, problem-solving, and organizational skills• Ability to translate business needs into system solutions, influence stakeholders and drive decisions with enterprise impact
Pay Transparency
Salary Range: $100,000-$128,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
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Job Requisition ID: 93344
Top Skills
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
