Manager, Enterprise Operational Risk (24-month Contract)

Posted 17 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
103K-157K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Lead and enhance enterprise operational risk management by identifying, assessing, measuring and monitoring risks, managing incident escalation and policy exceptions, developing KRIs, supporting GRC tool reporting, and delivering risk reporting to senior leadership and board committees while partnering with stakeholders across the organization.
Summary Generated by Built In

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.


Reporting directly to the Director, Enterprise Operational Risk Management, the Manager will play a key role in advancing Enterprise Operational Risk Management capabilities across OMERS.

Working closely with the Director, this position will assist in the development, coordination and facilitation of risk deliverables through the Senior Vice President Enterprise Operational Risk Management, the Chief Risk Officer, and applicable Management and Board committees.

You will be responsible for:

Risk Identification, Assessment, Measurement and Monitoring:

  • Assist in the ongoing identification, assessment, measurement, and monitoring of key and emerging operational risks, including those surfaced through the incident escalation process
  • Manage the incident escalation process, including root cause analysis and partnering with the business to identify opportunities
  • Identify opportunities to develop and continually enhance operational risk management methodologies, policies, processes, and tools
  • Manage policy exception and breach process for policies owned by the team
  • Facilitate project and change risk assessments on key strategic initiatives and projects and provide risk oversight on significant projects
  • Coordinate and assist in the development of Key Risk Indicators, including data gathering capabilities, analysis, and reporting
  • Develop annual plans to support the teams strategic objectives and oversee execution to ensure successful completion
  • Develop and manage an approach for tracking open items or areas for further consideration to ensure these items are addressed

Reporting:

  • Manage reporting timelines and requirements, and actively participate in the enterprise-wide risk reporting process
  • Lead data and information gathering efforts to support enterprise-wise risk reporting, and coordinate meetings with key stakeholders
  • Oversee the Governance, Risk, and Compliance (GRC) tool to manage risk data, including supporting the creation of new modules and reports, and supporting end users – experience with Resolver Core is considered an asset
  • Assist in the preparation of Senior Leadership Team, Management Committee, and Board Committee reporting

Partnership & Relationship Management

  • Develop and maintain strong working relationships internally as well as with external advisors, subject-matter experts, pension peers, vendors, and other external stakeholders
  • Facilitate ongoing communication and information sharing among OMERS Compliance, Internal Audit, and other risk management functions
  • Support the BCP Team in identifying and assessing the business continuity requirements for OMERS Business Units by participating in the business impact analysis process

Required Skills & Experience:

Compliance, Risk & Operational Leadership
  • Minimum of 5 years' relevant work and management experience in Operations, Compliance, Internal Audit, Risk, or a related function within financial services or consulting.
  • Experience leading teams and driving operational effectiveness in a regulated environment.
Data Analytics & Reporting
  • Experience managing data and applying strong analytical skills to generate actionable insights for stakeholders.
  • Ability to prepare reporting and presentations for Management and the Board.
  • Ability to communicate complex information in a clear, concise, and structured manner.
Stakeholder Management & Communication
  • Demonstrated written and verbal communication skills.
  • Ability to develop trusted, collaborative relationships across a diverse group of stakeholders.
  • Proven ability to influence and engage stakeholders at various levels of the organization.
Organization, Technology & Business Tools
  • Excellent organizational and time management skills, with the ability to manage multiple priorities and assignments concurrently.
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint), Adobe Acrobat, AI-powered assistants, GRC tools, and other business technologies.

Preferred Skills & Experience:

Professional Qualifications
  • CPA designation, MBA, or equivalent professional credential is considered an asset.
Project & Program Management
  • Project management experience with the ability to coordinate, schedule, and manage key deliverables across multiple stakeholders and teams.
Technology & GRC Systems
  • Experience with Resolver Core or other Governance, Risk, and Compliance (GRC) platforms is considered an asset.

  

This posting is for an existing vacancy.
The expected salary range for this position is $103,000.00 - $157,000.00 per year, prorated based on the term of the contract.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.


As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.


Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

Skills Required

  • Minimum of 5 years' relevant work and management experience in Operations, Compliance, Internal Audit, Risk, or a related function within financial services or consulting
  • Experience leading teams and driving operational effectiveness in a regulated environment
  • Experience managing data and applying strong analytical skills to generate actionable insights for stakeholders
  • Ability to prepare reporting and presentations for Management and the Board
  • Ability to communicate complex information in a clear, concise, and structured manner
  • Demonstrated written and verbal communication skills
  • Ability to develop trusted, collaborative relationships and influence stakeholders at various levels
  • Excellent organizational and time management skills, ability to manage multiple priorities concurrently
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint), Adobe Acrobat, AI-powered assistants, and GRC tools
  • Experience with Resolver Core or other GRC platforms
  • CPA designation, MBA, or equivalent professional credential
  • Project management experience coordinating deliverables across multiple stakeholders

OMERS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OMERS and has not been reviewed or approved by OMERS.

  • Retirement Support Retirement benefits are positioned as a standout part of total rewards, anchored by a defined benefit pension that provides predictable lifetime income and includes survivor, disability, bridge, and inflation-protection features. The plan is often treated as materially more valuable than typical RRSP matching, despite requiring employee contributions.
  • Fair & Transparent Compensation Compensation is frequently characterized as fair or well-paid in certain roles, and the overall package is sometimes framed as “excellent compensation” when pay and benefits are considered together. Pay competitiveness appears strongest in investment-focused groups and in higher-cost markets.
  • Wellbeing & Lifestyle Benefits Non-pension benefits are described as strong in areas like wellness and mental health support, alongside lifestyle allowances and paid-time-off features. These elements add perceived value beyond base salary and bonus.

OMERS Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Toronto
1,560 Employees
Year Founded: 1962

What We Do

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario

Similar Jobs

DraftKings Logo DraftKings

New Business Executive, Ontario

Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Remote or Hybrid
Ontario, ON, CAN
6400 Employees

DraftKings Logo DraftKings

Lead Software Engineer

Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Remote or Hybrid
Canada
6400 Employees
Hybrid
Toronto, ON, CAN
289097 Employees

Magna International Logo Magna International

Advanced Quality Engineering Specialist

Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Hybrid
Newmarket, ON, CAN
171000 Employees
70K-80K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account