Job Title
Manager, Engineering, Offer/Nevio - Platform, Quality and Transversal ExpertiseBusiness Environment
The division and group
The Airline Solutions Engineering division, part of Travel Unit, is accountable for the optimal delivery of the technology and solutions required to achieve the Airline Solutions business objectives. The group encompasses under the same umbrella several domains and a large set of activities: Offer, Order and Traveler Touchpoints & Experience (former Digital for Airlines), Services, and Transversal R&D. Within Airline Solutions Engineering, Offer is responsible of IT solutions for airlines: we are building offers both adapted to the end-user (with the right price and flexibility) and that maximizes airlines revenue.
The area is tech-savvy! We build upon technology: Performance for example is key to make sure flight search transactions are fast, efficient, and cost effective; Data processing and machine learning are used across our solutions, to optimize our search, power our dynamic pricing and forecast airline’s revenue management. We have a rich ecosystem of applications, OBE, data, OJF or cloud native SKube. On the business side, we work on a stimulating mix of critical Airline Solutions functionalities like airline search or inventory, and new solutions with a great commercial dynamic like, revenue management, dynamic pricing, or Altéa NDC.
One key mission of the Airline Solutions Engineering group is to enable and support our customers in the retailing transformation and to deliver our airline retailing vision: the future of the PSS (formerly known as Next-Gen Altéa, Nevio)! Within Airline Solutions, Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach!
The team
The mission of our Offer Optimization department is to build all together the new generation of Price and Product optimization, Retailing and Cockpit solutions and pave the way to Nevio.
Within the department, the Platform, Quality and Transversal expertise team is providing solutions to standardize operations, releasing, monitoring, tooling, performance and quality processes.
Its main objectives are:
- Facilitate Cloud migration and be the entry point for Curiosity program.
- Lead the department DevOps transformation and foster this mindset.
- Harmonize Quality processes and tools.
- Enhance the day-to-day work of the department (Developer Experience, Quality Assurance tools, organizational enhancements)
Why join us?
- Dynamic, intercultural and international team
- Great team spirit with people coming from various experiences and skills
- Opportunity to create something new from almost nothing
- Evolve within the trendy and latest cloud technologies
About the role:
As manager of Offer Optimization Platform, Quality and Transversal expertise team you will:
- Lead and develop your team, foster team spirit and promote innovation
- Support all team members, playing a key part in their career growth
- Be the Curiosity program entry point and lead the cloud migration for our Offer Optimization applications.
- Empower your team of experts to efficiently influence, support and guide towards the cloud migration, the DevOps transformation and the CI/CD improvement
- Organize trainings and foster mentoring activities to ease onboarding and enable critical deliveries
- Lead discussions about innovative technologies and platform watch to support and power the Agile Release Trains in their architecture runway.
- Take the performance challenges to the next level by leveraging on the FinOps initiatives.
- Lead regular working groups on development and quality experience to improve our working environments and day to day activities.
Common accountabilities:
Result Leader
- Establish solid relationship with stakeholders (train amigos, SM/PO, BOs, PM...) and be able to influence and empower them.
- Accountable for the budget, performance and results of a medium-sized team or multiple teams of employees.
- Influences the resource, budget and policy planning
- Ability to manage time and effort to maximize team efficiency and quality of the delivery.
- Demonstrate ownership for your activities and scope with exposition to complex decision making.
- Ability to leverage personal knowledge and experience to contribute to/support train deliveries, remove impediments and guide/mentor train members.
- Collaborate with other software development, architecture, solutions, and QA teams to ensure that systems are designed for testability, stability, scalability, and performance.
People Leader
- Create a positive and caring team culture that fosters collaboration and knowledge sharing.
- Ability to share and receive feedback in a proactive and constructive manner and encourage feedback sharing within team.
- Embark on the talent management journey and provide key insight for talent identification & development.
- Empower team members.
- Anticipate needs in terms of resources and competences for the team and translates it into concrete development plans for the team members.
- Cultivate an atmosphere which fosters the spirit of initiative, the motivation, and the engagement (no matter of experience or seniority).
Thought Leader
- Has a mid/long-term vision of the activity and the business, influences the department's strategy based on a broad understanding of the environment.
- Set-up an atmosphere that encourages team members to collaborate and generate new ideas.
- Exposed to complex decision making.
Autonomy
- Works with a high level of autonomy, based on management directions, escalating issues only when necessary.
Specific accountabilities:
Accountability / Business acumen
- Define and share the technical/functional team roadmap and vision according to the department/division/company objectives
- Report on team activities
- Be accountable for the performance and results of a unit within own discipline or function
- Develop plans and priorities to address resource and operational challenges
- Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans
- Moderate budgetary impact on business
Decision making
- Decisions are guided by policies, procedures and business plan
- Receive guidance from senior manager
Technical excellence
- Timely manage the investigation and resolution of production support issues and customer inquiries
- Collaborate with other software development, architecture, solutions, and QA teams to ensure that software systems are designed for testability, stability, scalability, and performance.
Communication
Ensure timely and appropriate communication to team members regarding company/organization information
About the ideal candidate
- Master's degree in engineering
- At least 5 years of experience in a technical engineering role or management role with a strong technical aspect
- Analytical thinking, solution-oriented with good interpersonal skills
- Full working proficiency in English (required)
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Top Skills
What We Do
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways.
Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years.
We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.
