Manager, Engineering, Nonlinear Productivity (Friction Elimination & Solutions)

Posted 5 Hours Ago
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Hiring Remotely in Bangalore, Bengaluru Urban, Karnataka, IND
In-Office or Remote
Senior level
Cloud • Security • Software • Cybersecurity • Automation
The intelligent orchestration platform for DevSecOps
The Role
Lead a small team to identify and eliminate engineering friction across the SDLC and code-generation workflows. Prioritize high-leverage technical interventions, prototype durable fixes, drive internal adoption, and help productize successful solutions in partnership with product.
Summary Generated by Built In

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As Manager, Engineering, Nonlinear Productivity (Friction Elimination & Solutions), you’ll help GitLab break the linear relationship between headcount and engineering output. In this role, you’ll oversee the initiative’s forward-scanning work, reviewing GitLab’s software development lifecycle and code-generation workflows to spot recurring friction, test durable fixes, and identify internal solutions that could become customer-facing products.

You’ll report to the Senior Manager or Director, Nonlinear Productivity and work at the intersection of engineering, developer productivity, AI-assisted development, and product. You’ll build a data-backed view of where technical interventions can have the highest leverage, test solutions through prototypes, drive validated fixes into internal adoption, and help build the case for productizing the strongest outcomes.

What you’ll do
  • Survey GitLab’s internal software development lifecycle and code-generation workflows to identify structural friction early, and build a data-backed view of where technical interventions will have the highest leverage.
  • Evaluate build, buy, and adapt options for each opportunity, including emerging agentic and AI tooling, with a clear view of cost, risk, and durability.
  • Stand up prototypes and review architecture directly to test whether a proposed fix moves a target metric and represents a durable solution before GitLab makes broader engineering investment.
  • Hire and manage a small, high-caliber team, or operate as a hands-on working manager, with a focus on talent density over headcount.
  • Drive validated fixes from prototype to internal adoption by partnering with affected teams so solutions are relied on, used, and maintained.
  • Build the technical and business case for productizing internal fixes that prove durable, in partnership with product.
  • Document reusable learnings so successful internal fixes don’t remain tribal knowledge.
  • Report impact through changes in key metrics and progress on turning internal fixes into products, including a clear account of what didn’t work.
What you’ll bring
  • Ability to use GitLab.
  • A track record of identifying and shipping technical fixes for developer productivity, continuous integration and continuous delivery, or platform friction, including problems you found before they were assigned.
  • Comfort operating with high ambiguity and no existing backlog, building the roadmap rather than executing one handed down.
  • People management experience, including in a small-team or working-manager capacity.
  • Technical depth to evaluate and prototype solutions directly, not only direct others toward them.
  • Product judgment to assess whether an internal tool could hold up for paying customers.
  • Familiarity with agentic or AI-assisted development tooling.
  • Experience moving an internal tool toward an external, customer-facing product is advantageous.
About the team

The Nonlinear Productivity team improves how GitLab engineers, and increasingly agents, build, review, and ship code. We test and scale durable technical fixes that improve our internal engineering output. 

Career ladder

In this role, you can progress to Senior Manager, Nonlinear Productivity, with an expanded mandate across the full set of team metrics we use to track improvement.

Additional details about our process can be found on our hiring page.

How GitLab Supports Full-Time Employees
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off 
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave 

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Skills Required

  • Ability to use GitLab
  • Track record identifying and shipping technical fixes for developer productivity, CI/CD, or platform friction
  • Comfort operating with high ambiguity and building the roadmap
  • People management experience, including small-team or working-manager capacity
  • Technical depth to evaluate and prototype solutions directly
  • Product judgment to assess whether an internal tool could be customer-facing
  • Familiarity with agentic or AI-assisted development tooling
  • Experience moving an internal tool toward an external, customer-facing product

What the Team is Saying

Cynthia
Austin
Panos
Alana
Chloe
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GitLab Compensation & Benefits Highlights

  • Leave & Time Off Breadth Flexible Paid Time Off is documented with guidance encouraging at least 25 days per year and permitting up to 25 consecutive calendar days. Additional time-away types (e.g., sick time, bereavement, and leaves) are centrally documented for straightforward access.
  • Parental & Family Support Paid parental leave provides 16 weeks for birth or adoption, complemented by return-to-work resources and tools like Parentaly and coordinated leave administration via Tilt in the U.S. Caregiving support such as backup care and tutoring through Vivvi is also available.
  • Healthcare Strength Medical, dental, and vision coverage (Cigna nationwide and Kaiser in some states) are paired with company-paid life and disability insurance and robust mental-health support via Modern Health. A global wellness platform and EAP resources broaden preventive and behavioral health support.

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The Company
San Francisco, CA
2,500 Employees
Year Founded: 2014

What We Do

GitLab is the Intelligent Orchestration Platform where software teams and their AI agents stay in flow to amplify their capacity for innovation. Together, they automate repetitive tasks to plan, build, secure, test, deploy and maintain software. With GitLab, software teams spend less time on coordination overhead and more time on the next big idea. What started in 2011 as an open source project to help one team of programmers collaborate is now the intelligent orchestration platform millions of people use to deliver software faster, more efficiently, while strengthening security and compliance. Since the beginning, we've been firm believers in remote work, open source, DevSecOps, and iteration. We get up and log on in the morning to work alongside the GitLab community to deliver new innovations every month that help teams and their AI agents ship great code faster.

Why Work With Us

GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Co-create the future with us as we build technology that transforms how the world develops software.

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Employees work remotely.

All-remote means that each individual in the organization is empowered to work and live where they are most fulfilled; it makes it clear that every team member is equal. No one, not even the executive team, meets in-person on a daily basis.

Typical time on-site: None
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