At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Senior Manager, Marketing Database & Analytics
Framingham | Massachusetts
The Opportunity: Contribute to TJX's Sustainability Initiative
The Senior Manager, Marketing Database & Analytics will lead a team of analysts and closely collaborate with IT, brand, and loyalty teams to enhance our marketing technology stack, enabling seamless execution, reporting, and measurement of marketing initiatives. You will lead TJX's North American Database Marketing division, overseeing the development of the TJX customer marketing database, marketing analytics, and advanced analytics. You will possess strong technical and business skills, along with the capability to develop a comprehensive, long-term vision for data strategy, implementation of marketing systems, marketing analytics, and database development. You will be responsible for overseeing all aspects of the customer and marketing database, including database strategy, structure, integration, and optimization.
What You Will Do:
- Be the Subject Matter Expert (SME) on all database marketing initiatives including the customer database, marketing toolset, identity resolution partnerships, data governance and database development.
- Partner with IT to lead the development of the customer database roadmap in the short term, while also setting the vision for the future of the customer database, identifying new capabilities and technologies to enhance the team’s impact.
- Oversee the development of TJX’s infrastructure which includes strategy, design, development, architecture, structure and business rules for TJX CRM & Marketing applications.
- Enable the data and reporting infrastructure for intelligent marketing and customer analytics related to the development of loyalty and brand marketing campaigns with the goal of increasing customer engagement, driving incremental sales and increasing profitability of marketing programs.
- Evangelize the power of data, analytics & automation to drive key business, digital and technology decisions.
- Lead the use of analytics to develop innovative ways to increase customer engagement, spend, ROI and reduce churn.
- Enable digital and multi-channel customer analytics efforts by developing the data strategy and integration plan for offline and online customer visitation and behavior trends.
- Work cross-functionally to develop and maintain predictive models, advanced segmentation, data exploration, data visualization and data mining solutions to refine targeting and understand customer behavior.
- Develop rules for managing TJX data, governance, sharing, reporting, privacy, security, etc.
- Work to integrate new and emerging sources of data into the database to create and enhance visibility in the Customers’ journey.
Who We Are Looking For: You
- Minimum 10 years’ experience in database marketing and analytics, with 5+ years leading and coaching/developing team of analysts.
- Detail oriented, strong multitasking skills and comfortable working in a dynamic, deadline-driven environment.
- Background building data products that enable the analysis of consumer behavior and marketing science.
- Experience working with big data, extracting, manipulating, governing and understanding data.
- Adept at presenting complex concepts in an easy to understand and actionable way
- Strong knowledge of SQL and Python, preferably within a cloud-enabled environment (e.g. Snowflake, Databricks)
Address:
550 Cochituate RoadLocation:
USA Home Office Framingham MA 550 Cochituate RdThis position has a starting salary range of $117,000.00 to $152,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.Skills Required
- Minimum 10 years' experience in database marketing and analytics
- 5+ years leading and coaching/developing team of analysts
- Experience working with big data, extracting, manipulating, governing and understanding data
- Strong knowledge of SQL and Python
- Background building data products that enable analysis of consumer behavior
The TJX Companies, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The TJX Companies, Inc. and has not been reviewed or approved by The TJX Companies, Inc..
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Healthcare Strength — Coverage spans medical, dental, and vision and extends to comprehensive fertility and transgender-inclusive care, plus telehealth, disease-management resources, and travel for care. Fitness reimbursement and other health resources reinforce the breadth of medical offerings.
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Retirement Support — A 401(k) plan with company match, a company-paid retirement benefit, and an Employee Stock Purchase Plan underpin long-term financial security. The 401(k) is highlighted as a strong component of the package.
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Leave & Time Off Breadth — Paid parental leave, bereavement (including pregnancy loss), sick time, and multi-week vacation entitlements for full- and part-time associates indicate wide coverage. Access to medical and personal leaves further broadens time-off flexibility.
The TJX Companies, Inc. Insights
What We Do
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
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