Manager, Customer Solutions (Contract)

Posted 7 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Senior level
Financial Services
The Role
Lead delivery and implementation of systems for business solutions, ensure project objectives are met and manage UAT and production deployment.
Summary Generated by Built In

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Roles & Responsibilities:

  • Lead and manage delivery and implementation of system, support and to deliver the business solutions to users as per agreed business requirements.

  • Ensure project milestones and objectives achieved within project timeline.

  • Ensure the UAT and Operation Readiness Test (ORT) are completed, and test results signed off based on business requirements.

  • Ensure system deployment in production environment.

Job Requirements:

  • Minimum 7 years' experience in Life Insurance Industry with basic operational knowledge in operations.

  • Knowledge of Takaful model, products and familiarity with Day 2 modules with experienced in handling projects will be an added advantage.

  • Experience in comparative analysis, managing/lead business analyst and operations with a successful track record of working dynamic project teams, establishing priorities and meeting department expectation.

  • Able to Interprets customer needs, assesses requirements and identifies solutions to non-standard request independently.

  • Competent in Microsoft Office application (Excel, VBA, Word, Power Point) and any other programming language.

  • Good communication skill and good command in English & Bahasa Malaysia.

  • Good analytical and problem-solving skills.

  • Able to work under pressure and deliver within tight deadlines.

  • Driven by high desire to acquire knowledge and to deliver results.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Top Skills

Excel
MS Office
Power Point
Programming Language
VBA
Word
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Central, Hong Kong
52,292 Employees

What We Do

In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region.

Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets.

We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information

Prudential plc: https://www.prudentialplc.com/
Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation

Similar Jobs

MoneyLion Logo MoneyLion

Director of Product

Fintech • Machine Learning • Mobile • Software • Financial Services
Easy Apply
In-Office
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
600 Employees
Hybrid
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
289097 Employees

Cloudflare Logo Cloudflare

Senior Contract Manager

Cloud • Information Technology • Security • Software • Cybersecurity
Hybrid
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
4400 Employees

Capco Logo Capco

Project Manager

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
6000 Employees

Similar Companies Hiring

Yooz Thumbnail
Software • Machine Learning • Fintech • Financial Services • Cloud • Automation • Artificial Intelligence
Aimargues, FR
470 Employees
Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Rain Thumbnail
Web3 • Payments • Infrastructure as a Service (IaaS) • Fintech • Financial Services • Cryptocurrency • Blockchain
New York, NY
40 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account