Jobs at Prudential plc

Manages a portfolio of IT audits, develops risk-based audit plans, reviews audit workpapers, oversees resources and budgets, and leads auditors through coaching and performance management. The role presents findings to senior management, obtains issue responses, conducts post-audit reviews, manages stakeholder relationships, and ensures alignment with business strategy and audit methodology. It requires extensive IT audit experience across infrastructure, security, operations, disaster recovery, systems development, and integrated business audits.

Leads employee relations and HR governance across Prudential Assurance Vietnam. Manages complex investigations, disciplinary matters, grievances, labor-law compliance, workforce risk analysis, policies, ethics investigations, and governance frameworks. Advises senior leaders and HR teams, monitors regulatory developments, develops analytics-driven interventions, and builds organizational capability through training and coaching.

Support product design and development activities including UAT, product data validation for system migration, and assisting product managers with documentation, material review, translation, and administrative tasks while learning product delivery processes.

Implement and oversee AML, CTF, and CPF governance programs, including policies, controls, reporting, regulatory gap analysis, training, risk assessments, and audit remediation. Serve as a key stakeholder contact, support technology and process improvements, provide compliance advisory for strategic initiatives, and approve Enhanced Due Diligence for high- and very-high-risk customers.

Leads Prudential Vietnam’s customer management strategy across the customer lifecycle. Oversees Customer Service, Customer Care, Contact Center, and Complaint functions; improves customer journeys, service quality, digital enablement, operational efficiency, and complaint resolution. Establishes KPIs, governance, controls, and compliance standards while translating customer insights into improvements. Partners with business functions to align customer priorities and develops a high-performing customer management team.

Leads group-wide agency leader development strategy and programs to support life insurance growth. Responsibilities include designing leadership roadmaps, financing schemes, recruitment and training initiatives; monitoring agency performance; providing analytics and strategic guidance; supporting local business units; and sharing best practices across countries. The role requires significant agency management experience, strategic thinking, stakeholder influence, cross-functional leadership, and knowledge of the insurance industry.

Supports daily accounts payable operations, including invoice validation, payment processing, staff reimbursements, vendor master data maintenance, reporting, month-end close, and audit support. The role resolves discrepancies, ensures accurate general ledger recording, follows tax and company policies, and responds to vendor and stakeholder inquiries. It also assists with vendor onboarding documentation and other administrative finance tasks.

Deliver regional training programs for a sales force through in-person and virtual facilitation, coaching, learning reinforcement, and performance support. Partner with business leaders, monitor learner progress, provide feedback, maintain training quality, improve programs using participant feedback, mentor trainers, and manage training records, scheduling, reporting, and compliance requirements.

Download, organize, input, and upload data accurately using established procedures. Collaborate with team members to maintain data integrity and support project objectives. The apprenticeship requires administrative interest, computer proficiency, communication skills, analytical ability, attention to detail, interpersonal skills, and willingness to learn during a six-month hybrid placement in South Jakarta.

Supports insurance sales across bank branches in Northern Taiwan by providing product and sales training, organizing briefings, assisting with new policy and administrative inquiries, explaining regulations, and coaching sales personnel on campaigns, marketing scripts, and performance improvement. The role serves as a liaison between branches and the insurer to help achieve business targets.

Create marketing collateral, coordinate customer and agent communications, execute communication plans, and report results. Collaborate with internal teams and vendors to ensure loyalty and promotional programs are delivered as planned. Support administrative tasks and documentation for ongoing and upcoming programs. The role suits active students or fresh graduates interested in customer experience, loyalty programs, and marketing, with a six-month commitment.

Manages one or two software delivery squads within an Agile Release Train. Facilitates Scrum events, removes impediments, coaches Product Owners and team facilitators, manages flow and work-in-process limits, protects team focus, supports PI Planning and integrated delivery, and drives built-in quality and continuous improvement. The role also includes people management, vendor collaboration, stakeholder engagement, and participation in Scrum Master communities of practice.

Leads Prudential’s enterprise AI and Data strategy, governance, responsible AI practices, and transformation portfolio. Develops multi-year roadmaps, business cases, governance frameworks, and data management capabilities while ensuring regulatory compliance. Oversees transformation workstreams, stakeholder engagement, adoption, and change management. Builds and leads a high-performing team of engineers and business professionals, partnering with senior leaders across technology, risk, compliance, legal, security, and business functions.

Supports accounting operations by ensuring accurate financial reporting, overseeing month-end close, reviewing journal entries and reconciliations, coordinating audits, preparing accounting and regulatory reports, and improving processes. The role requires technical accounting knowledge, analytical and problem-solving abilities, leadership, cross-functional collaboration, and a focus on compliance and financial data integrity.

Supports agency employee benefits sales by working with actuarial pricing teams on quotes, analyzing sales quotations, assisting new-business processes, explaining and upselling coverage, training channels, handling enquiries, and supporting sales projects. The role requires stakeholder influence, communication, presentation, negotiation, employee benefits experience, CMFAS certifications, and a relevant bachelor's degree.

Prepare and analyze IFRS results and forecasts, support business planning and RBC-related projects, produce accurate annual reports and financial statements, and ensure compliance with accounting standards and regulatory requirements. The role also manages ad hoc regulatory process changes and supports new colleagues. Candidates need financial accounting experience, strong technical accounting knowledge, analytics skills, insurance industry understanding, an ACCA qualification, and a finance degree.

Supports daily distribution operations by reviewing sales activity and campaign applications, coordinating marketing material approvals, processing appeals and agency applications, maintaining team SOPs, and coordinating projects. The role requires strong attention to detail, communication, teamwork, advanced Microsoft Office skills, and 1–2 years of operations or distribution support experience, preferably in insurance or financial services.

Manage end-to-end CSR projects, community engagement and employee volunteering programs. Lead event planning and execution, vendor and stakeholder coordination, governance, documentation, reporting, asset and inventory management, and continuous improvement of CSR operations.

Conduct actuarial experience studies, monitor emerging insurance risks, support operating assumption setting across earnings and solvency bases, and contribute to predictive analytics transformation. Develop dashboards using tools such as Alteryx, Databricks, and Power BI. Support insurance risk advisory committees through meeting preparation and actuarial analysis.

Leads the architecture, development, testing, deployment, and support of enterprise integrations across Oracle Fusion Financials, AHCS, OCI, Azure, and third-party platforms. Designs OIC workflows, APIs, data transformations, messaging patterns, and multi-cloud solutions; provides technical governance and team oversight; supports testing, go-live, production troubleshooting, optimization, documentation, compliance, and operational readiness.