PMO Manager - Commercial Acceptance Product

Posted 2 Months Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Lead PMO for Corporate Solutions product programs: translate strategy into execution plans, drive cross-functional delivery, design governance, prepare executive communications, ensure launch readiness, manage KPIs and benefits realization, and improve program operating discipline.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
PMO Manager - Commercial Acceptance Product
Mastercard Corporate Solutions large market payments business is shaping the future of commercial payments by building innovative products, platforms, and partnerships that help businesses move money smarter, faster, and more securely.
We are seeking a PMO Manager with a payments or financial services background to lead governance and execution for our Acceptance product program. You will partner with Global Product, Commercialization, and Regional leaders to turn strategy into actionable plans and measurable outcomes.
What You'll Do
Strategic Program Leadership & Commercialization
• Serve as the PMO lead for Commercial Acceptance Product and Engineering, acting as the trusted execution partner and central source of truth across strategic initiatives.• Partner with Product and Engineering leaders to translate strategic priorities into actionable plans, governance routines, success metrics, and commercialization outcomes.• Lead Steering Committee meetings and face off against EVP/SVP level stakeholders.• Independently drive execution across complex, cross-functional programs spanning teams, regions, and enterprise dependencies.• Bring structure to ambiguous priorities by aligning stakeholders, clarifying objectives, and establishing clear paths to execution.• Drive launch readiness, stakeholder alignment, and commercialization governance to support client adoption, implementation readiness, and business growth.• Proactively identify risks, dependencies, and decision points, providing recommendations and escalating issues as appropriate.
Performance Management & Business Impact
• Establish and manage KPIs, program scorecards, dashboards, and reporting mechanisms to measure execution performance and business outcomes.• Support business case development and track benefits realization against defined financial, operational, and strategic targets.• Analyze trends, identify execution gaps, and partner with Product, Engineering, and regional teams to develop corrective action plans.• Use data, insights, and structured problem solving to inform recommendations and drive continuous improvement.• Help teams move from status reporting to outcome management, with a clear focus on measurable impact.
All About You
Required Qualifications
• Experience in payments, financial services, fintech, or management consulting working with product organizations. • Understanding of payment ecosystem.• Background in PMO, commercialization, strategic execution, or management consulting.• Track record leading cross-functional business initiatives in a matrixed global organization.• Strong executive communication skills and the ability to influence without authority.• Strong analytical skills and business judgment.• Advanced proficiency in PowerPoint and Excel.
Preferred Qualifications
• Direct experience at transaction banks, acquirers, processors, or payment networks.• Understanding of interchange, pricing, and acceptance economics.• Experience with commercialization and go-to-market execution.• Bachelor's degree in Business, Finance, Economics, or a related field.• PMP, PgMP, or equivalent certification.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard's security policies and practices;• Ensure the confidentiality and integrity of the information being accessed;• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Bachelor's degree in Business, Finance, Engineering, Technology, or related field.
  • Experience in Program Management, PMO, Product Operations, Business Transformation, Management Consulting, Strategic Execution, or related discipline.
  • Experience leading complex, cross-functional initiatives in payments, financial services, fintech, technology, consulting, or another matrixed global environment.
  • Strong understanding of B2B payments, commercial cards, commercial platforms, or financial services products.
  • Proven ability to operate independently, drive outcomes, and bring structure to ambiguous priorities.
  • Strong executive communication skills; synthesize complex information into clear, audience-specific messaging.
  • Demonstrated ability to influence stakeholders without direct authority and drive accountability across Product, Engineering, Commercialization, and regional teams.
  • Strong analytical and problem-solving skills; experience using data to identify risks, assess performance, and inform business decisions.
  • Experience building and managing governance routines, executive reporting, KPIs, dashboards, scorecards, and program operating mechanisms.
  • Ability to manage multiple priorities, workstreams, and stakeholder groups while maintaining execution discipline and attention to detail.
  • Strong business judgment, including knowing when to decide, escalate, or drive alignment across leadership.
  • Experience with Agile, Waterfall, or hybrid delivery methodologies.
  • Advanced proficiency in PowerPoint, Excel, and project management tools.
  • Experience in B2B payments, commercial cards, virtual cards, embedded finance, accounts payable, accounts receivable, transaction banking, or treasury solutions.
  • Familiarity with product commercialization, go-to-market execution, launch readiness, and product governance.
  • Experience working with globally distributed teams across regions, business lines, and technical functions.
  • PMP, PgMP, Agile, Scrum, or equivalent certification.
  • Hands-on experience with Aha!, Jira, Smartsheet, Confluence, or similar platforms.
  • Understanding of interchange, pricing constructs, network economics, or commercial payments economics.
  • Consulting experience or experience in structured transformation, strategy, or business operations.

What the Team is Saying

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Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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