About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- In charge of supervising & ensuring smooth running of Card Financial function within the bank which encompasses - Loan Programs: Loan Booking, Remittance, Funding, Cancellation etc. - Payment for Cardholder (Issuing) & Merchant (Acquiring) - Rewards: Redemption, Waiver - Card Scheme Settlement to Visa, MC & JCB: Remittance, Bank Charges, Billing, Fees & Collection as well as Quarterly Reporting - Streamline processes to reduce operating cost and turnaround time without compromising quality and risk. - Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review. Lead, engage and coach staff to a high standard of performance, productivity and service quality - Proactively manage and resolve customers’ and business units’ feedback and queries promptly - Actively participate in assigned operations related projects & process improvements - Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to. - Ensure that operation procedures are kept up to-date; Identify opportunities to improve productivity, efficiency and service quality in the team and within the division while assuming the role as a mentor to coach staff to ensure high standard of performance, productivity and service qualityAdditional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Skills Required
- Experience in Card Financial functions or related area
- Strong data analysis and reporting skills
- Leadership and coaching experience
- Knowledge of compliance and operational procedures
What We Do
We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region. Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN. We create solutions tailored to your unique needs through data and relationship-led insights. Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN. We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies. This is how we stay committed to forging a sustainable future for generations to come. Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia
