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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
Business Operations enables our business to scale faster and operate more efficiently. We are seeking a Business Controls Sr. Analyst to support the Independent Risk Management (2LOD) function supporting both Risk and Compliance. This strategic role will partner with the IRM Leadership team to facilitate and drive consistent implementation and execution of core 2LOD Risk Management programs, including but not limited to risk and control self-assessment (RCSA), Issue Management, Supplier Risk Management, and Risk Reporting. The Business Controls Sr. Analyst will function as an advisor to the Chief Risk Officer and Chief Compliance Officer, and help enable satisfactory risk management and control of the IRM function. This is your opportunity to showcase a breadth of strengths: strategy, analysis, problem-solving, performance management, program leadership, cross-functional project management, and more.
By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry-leading leadership team.
What you’ll do:
- Partner with key members of the IRM leadership team to identify, document, and assess relevant risks and controls
- Conduct walkthroughs of business processes to document process flows and ensure effective controls are in place to mitigate risks
- Manage issues and ensure timely and satisfactory completion of corrective action plans to address the root case and related control gaps
- Learn current and future Governance, Risk and Compliance (GRC) systems, and act as an SME for the IRM team
- Conduct timely periodic reviews and updates of RCSAs to assess the design and operating effectiveness of controls based on control testing results, effectiveness of issue remediation, any updates to processes, etc.
- Create and maintain risk management reports for various forums and Committees
- Demonstrate strong relationship-building and communication skills in order to support consistent understanding, adoption, and high-quality execution of the enterprise risk management frameworks (policies, programs, processes, etc.) to promote a strong culture of risk management
- Calibrate and drive alignment with program-owners on quality, consistency, and level of depth with RCSAs, Issues Management, and Supplier Risk Management as part of the enterprise risk management framework
What you’ll need:
- Bachelor’s degree
- 4+ years of relevant experience developing/managing business controls
- Experience in the banking and/or fintech industry
- Understanding and experience working with the three lines of defense
- Knowledge of banking products, processes, and regulations
- Experience mapping complex processes and identifying control points
- Self-motivated
- Strong attention to detail
- Well organized
- Strong critical thinking and problem-solving skills
- Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt to change
- Strong interpersonal, verbal, and written communication skills; capable of writing documentation (e.g., policies, standards, procedures)
- Team player, ability to interact positively with management and colleagues
- Strong collaboration and influencing skills
Nice to have:
- Experience with GRC systems, specifically ServiceNow
- Familiarity with Google Workspace (Docs, Sheets and Slides)
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
