Manager, Compliance

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Lo So Shing
Fintech • Payments • Financial Services
The Role

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Purpose

The Compliance Manager is responsible for enhancing the Asia Financial Crime Compliance (FCC), Conduct and Fraud risk Programs through implementation of global and regional standards related process across. The incumbent will report directly to the Head of FCC, Asia and work closely with Head of Conduct and Fraud, Asia, BU Compliance and Enterprise FCC stakeholders.

Accountabilities

  • Advisory Services: Provide advice and guidance to BU on FCC, Conduct and Fraud risk matters.

  • Compliance Program Enhancements: support in the roll out of global and regional initiatives in FCC, Conduct and Fraud risk programs.  Identify and enhance processes to improve the management and mitigation of FCC, Conduct and Fraud risks.

  • Enterprise/ Regional Policy Implementation: Analyse Policies and Operating Guidelines, collaborate with BU Compliance to ensure Local Operating Guidelines are enhanced and implemented.

  • Training and Development: Prepare training and communication materials to enhance the knowledge and skills of employees in Asia markets.

  • Reporting and Analysis: Prepare and develop management reports and committee meeting materials in FCC, Conduct and Fraud risks.  

  • Projects:  participate in other Compliance projects and product reviews.

Specialized Knowledge

  • In-depth knowledge of laws and regulations related to financial crime, including anti-money laundering, counter-terrorism financing, sanctions and anti-bribery and corruption.

  • Familiarity with local and international regulatory frameworks and standards (e.g., FAFT, OFAC, FinCEN). Awareness of Canadian regulatory requirements is a plus.

  • Experience in leading compliance or transformation projects.

  • Strong analytical and problem-solving skills to identify and address complex financial crime compliance challenges, conduct and fraud issues.

  • Proficiency in developing innovative solution to enhance the FCC , Conduct and Fraud Risk Programs.

  • Keen attention to details to ensure accuracy in investigations, documentation and reporting.

  • Excellent communication skills to provide clear and actionable advice to internal stakeholders

Problem Solving

  • Ownership mindset and track record of getting stuff done; pragmatic and calm under pressure

  • Ability to work independently and proactively, and operate in a fast changing and growth environment

  • Skilled at working collaboratively in a team environment with diverse culture

  • Strong analytical and problem-solving abilities and keen attention to detail

  • Interest to transform through technology and digital solutions

Education and Experience

  • University degree in accounting, finance, law or related business discipline

  • Professional qualifications such as CAMS, CFE are preferred

  • 6+ years of cumulative relevant financial services industry experience, including experience in financial crime investigation, risk management or compliance.

  • Demonstrated experience and understanding of financial crime compliance principles as they apply to financial services, preferably with a focus in the insurance industry

  • Strong interest in building a sound knowledge of Sun Life’s business operations and practices

Job Category:

Compliance

Posting End Date:

30/07/2025

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The Company
Toronto, Ontario
499 Employees

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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