The Role
Lead the Compliance product team, manage product performance, develop solutions, and collaborate with stakeholders to enhance compliance features and user experience.
Summary Generated by Built In
Responsibilities
- Oversee and lead the Compliance product team, monitor performance, manage incidents and identify enhancement opportunities for both existing and potential new solutions
- Develop and liaise with Compliance and internal stakeholders building world-class Compliance product solutions
- Evaluate and improve Compliance product performance by tracking key metrics and notifications
- Partner with multiple internal teams to identify and alleviate Compliance promptly
- Work with Compliance, Engineering and Design to ideate, design, build, and optimize our user journey, from registration to KYC and beyond
- Own related operational metrics such as KYC pass rates
- Drive strong decision-making through quantitative analysis, and qualitative research (including competitor research) and customer insights
- Partner with cross-functional stakeholders (Compliance, CS, Operations, etc.) to scale the business while vouching for best in class user experience
Requirements
- Bachelor’s or Master’s degree in a technical field (e.g Computer Science) or a design-related field
- Experienced in building and managing fintech related compliance/KYC features and flows
- Familiar with the onboarding/KYC flows of crypto exchanges and fintech apps
- Familiar with the Philippines and/or multi countries kyc rules
- Possess superior analytical and quantitative skills, and have the ability to use hard data and metrics to back up assumptions
- Demonstrate ability working in a data-driven environment and moving metrics to reach KPI goals
- You are insatiably curious and inquisitive (asking “why?” a lot) You are a skilled communicator and can collaborate effectively with a breadth of stakeholders including engineering, lawyers, compliance people, sales reps, and executives
- English is a must, Chinese is a prefer to have
Top Skills
Compliance
Data Analysis
Design
Engineering
Fintech
Kyc
Metrics Tracking
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Coins.ph is on a mission to create an open financial system by providing everyone easy access to Web3 and digital assets. Launched in 2014, Coins.ph is the most established crypto brand in the Philippines and has gained the trust of more than 16 million users. Through the easy-to-use mobile app, users can buy and sell a variety of cryptocurrencies and access a wide range of financial services. We're a fast-growing startup looking for passionate, motivated, and exceptional people to join us in doing work that matters. Visit http://coins.ph/careers to learn more
