Manager, Community Solutions Sales

Posted 19 Hours Ago
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Coppell, TX
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Manager of Community Solutions Sales is responsible for enhancing market share through strategic programs, managing a team of Account Executives, meeting sales goals, overseeing SCS projects, ensuring compliance with contracts, and maintaining relationships with key stakeholders. This role involves analyzing market conditions, managing staff performance, and responding to competitive threats while supporting the company image and reputation.
Summary Generated by Built In

JOB SUMMARY
Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs.
MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Responsible for meeting and exceeding budgeted sales goals and quota
  • Supervise a Team of SCS Account Executives and Sr. Account Executives
  • Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools
  • Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues
  • Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives
  • Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations
  • Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.
  • Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives. Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.
  • Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships
  • Respond to competitive threats and work with Legal on all violations of exclusive rights
  • Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies
  • Lead and participate in succession planning.
  • Adhere to industry specific local, state, and federal regulations, as applicable.
  • Know, understand and follow Company policy
  • Perform other duties as requested by supervisor.


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated leadership qualities
Ability to use automated reporting and analysis applications
Advanced knowledge of Company products and services
Required Education
Bachelor's Degree in business or related field, or equivalent work experience
Required Related Work Experience and Number of Years
Sales Management experience - 7+ Project Management experience - 5+
Preferred Related Work Experience and Number of Years
Industry related experience preferred
Experience in residential property management, or real estate development a plus
Management or leadership experience - 2+
WORKING CONDITIONS
Office environment
Travel as required may be up to 25%
SMD540 2025-45936 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What the Team is Saying

Eilisa
Stephanie
Raquenel
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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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