Manager, Clinical Outcome Assessment Digital Implementation Team Navigator

Posted 8 Days Ago
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North Chicago, IL, USA
Hybrid
125K-237K Annually
Senior level
Healthtech • Pharmaceutical
The Role
Leads Clinical Outcome Assessment licensing, translation, and implementation across pharmaceutical therapeutic areas. Partners with clinical and cross-functional teams to plan COA strategies, manage risks, monitor KPIs, improve processes, and maintain stakeholder relationships. Supports program management, mentors team members, oversees documentation, and manages direct reports through hiring, coaching, training, and development.
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Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Clinical Outcome Assessment Digital Implementation Team (CDIT) Navigator serves as the strategic lead for Clinical Outcome Assessment (COA) licensing, translation, and implementation activities across assigned therapeutic areas, driving early stakeholder alignment, proactive study planning, risk mitigation, and successful end-to-end delivery.

Responsibilities

  • Provides strategic expertise to the organization in support of program level COA licensing and translation implementation.
  • Directs enterprise strategic delivery of COA activities to support therapeutic area study teams:
    o Serves as a key business partner for the asset team leader in developing core strategies and meeting program goals;
    o Serves as a resource to study teams in the early stage development of COA strategies by providing strategic expertise and oversight for COA licensing, translations, and intelligence;
    o Develops and maintains CDIT TA strategic account plan in support of TA goals;
  • o Partners with HEOR and CSL to proactively identify COA needs and requirements for upcoming clinical programs and trials;
    o Participates with cross-functional teams to liaison with oversight committees, such as IEST, as needed;
    o Forecasts needs for COAs at program level by partnering with TA program team leaders and asset team leaders; and
    o Operates with a strategic, cross-functional mindset regarding COA licensing and translation implementation.
  • Responsible for partnering with CDIT Team PM and study teams:
    o Coordinates CDIT TA program management team deliverables utilizing scoping meetings to set direction for study teams;
    o Supports the CDIT program manager in driving cross-functional alignment within study team;
    o Mentors CDIT TA program manager to develop key messages and navigate good decision-making processes to effectively manage study team meetings;
    o Ensures appropriate incorporation of intelligence from strategic account plan
  • o Ensures high performance of CDIT TA program management team by defining KPIs for key COA activities and continuous monitoring and assessment of teams’ performance and providing feedback to ensure KPIs are met; and
    o Ensures appropriate CDIT document management practices are followed and repository of key program information is maintained.
  • Proactively identifies challenges or potential issues for execution within program COA strategies and COA study team plans, serving as key point in escalation of issues, as needed.
  • Actively champions and seeks opportunities to improve effectiveness the COA end-to-end development process:
    o Proactively seeks learnings from other teams and shares best practices;
    o Partners with cross-functional colleagues and study teams to seek process improvement opportunities;
    o Participates as needed in developing and implementing change; and
  • o Responsible for building and maintaining relationships with external stakeholders to enable effective implementation of the end-to-end process, such as translation vendors and external copyright holders.
  • Responsible for hiring, coaching, managing, training, onboarding, growth, and development of their direct reports.

Qualifications

  • Bachelor's Degree in a scientific field or equivalent; or equivalent with relevant experience is acceptable.
  • (Preferred) At least 6 years (and/or applicable work experience) in clinical research, demonstrating a high level of core, technical, and leadership competencies, through setting and driving strategy and leading cross-functional collaborations.
  • Experience effectively working in a matrixed organization.
  • Experience in both global and regional teams in the pharmaceutical industry.
  • Strong program management skills and knowledge of program management practices in the pharmaceutical industry and common tools utilized.
  • Well-developed communication skills – both written and oral.
  • Well-developed strategic thinking and leadership skills. Demonstration of successful coaching, mentoring, and people management; demonstrated ability to influence without direct authority.
  • Builds strong relationships with peers, cross-functional colleagues and external partners to enable higher performance. Embraces the ideas of others, nurtures innovation and manages innovation to reality.
  • Learns fast, grasps the 'essence', and can change the course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo. Creates a learning environment, open to suggestions and experimentation for improvement.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree in a scientific field or equivalent relevant experience
  • At least 6 years of clinical research or applicable work experience
  • Experience setting and driving strategy and leading cross-functional collaborations
  • Experience working effectively in a matrixed organization
  • Experience working with both global and regional teams in the pharmaceutical industry
  • Strong program management skills and knowledge of pharmaceutical program management practices and common tools
  • Strong written and oral communication skills
  • Strategic thinking and leadership skills
  • Experience coaching, mentoring, and managing people
  • Ability to influence without direct authority
  • Ability to build relationships with peers, cross-functional colleagues, and external partners
  • Ability to learn quickly, understand complex topics, adapt, and drive process improvement

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support — Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support — Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth — Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
56,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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