AAA Club Alliance is hiring a Insurance Systems & Business Strategy Manager to lead a team aligning technology investments with Insurance business strategy and delivering measurable value. This role manages the Insurance technology portfolio, partners with senior leaders to translate business priorities into roadmaps and investment decisions, and ensures strong governance, execution alignment, and value realization across transformation initiatives.
Work from home positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is in Washington DC and 13 states including: Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
What We Offer:
As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:
Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000*
Annual Bonus Eligibility
Hybrid schedule (3 days on-site weekly)
Comprehensive health benefits package
3+ weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
*The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*
Primary Responsibilities:
Manage and develop a team of Business Technology Strategists, setting clear expectations, priorities, and performance metrics.
Build team capabilities in strategic thinking, analysis, and stakeholder engagement.
Ensure high-quality, consistent strategic outputs including analysis, roadmaps, and executive communications.
Lead talent development, performance management, and succession planning.
Partner with Insurance leadership to align technology strategy with business goals (growth, efficiency, risk management).
Translate Insurance strategy into multi-year technology roadmaps and capability plans.
Advise executives on tradeoffs across cost, risk, speed, and value.
Anticipate future needs and shape strategic options proactively.
Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependencies.
Lead technology investment planning, business case development, and governance.
Prioritize initiatives based on value, alignment, risk, and capacity.
Track outcomes, benefits realization, and KPI performance.
Assess current-state systems, processes, and architecture to identify modernization opportunities.
Partner with enterprise architecture, delivery, analytics, and operations to ensure execution alignment.
Provide oversight for major digital transformation initiatives.
Lead executive discussions, strategy sessions, and workshops.
Communicate complex technology topics in clear, business-friendly terms.
Act as liaison across business, IT, vendors, and partners; influence without direct authority.
Oversee vendor strategy, alignment, and performance.
Perform other duties as assigned.
Minimum Qualifications:
Bachelor’s degree in Business, Technology, or related field required; Master’s preferred (or equivalent experience).
7+ years of experience in technology strategy, digital transformation, or business-technology alignment.
Prior people leadership experience required, including demonstrated success leading and developing high-performing teams.
Experience in insurance or financial services required, with strong preference for insurance background.
Proven experience in technical road mapping and enterprise technology planning required.
Strong user experience (UX) or customer experience-focused mindset strongly preferred.
Demonstrated ability to influence senior leaders and manage complex, cross-functional portfolios.
Knowledge, Skills, and Abilities:
Strong understanding of business strategy, operating models, and technology strategy development.
Knowledge of enterprise technology domains (applications, data, analytics, cloud, integration, security).
Experience with technology investment governance and portfolio management.
Strong executive communication, facilitation, and systems thinking skills.
Financial and investment analysis skills; ability to operate under ambiguity.
Proven coaching and team development skills.
Strong influencing skills across organizational boundaries.
Ability to operate in a complex, fast-paced environment.
Ability to translate strategy into measurable outcomes while balancing long-term and near-term priorities.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Information TechnologySimilar Jobs
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
