Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Manager Automation & Clinical Software Solutions (f/m/d) will have responsibility to lead and oversee one (team 3) of the regional Workflow & IT Solutions EMEA Customer Service teams in the EMEA Region delivering end‑to‑end complex solution installations and transition to the customer Go-Live ensuring no disruption in the customer satisfaction. The successful candidate must demonstrate strong leadership skills, communication, problem solving and process improvement capabilities in a commercial environment.
In this role, you will have the opportunity to:
- Lead, mentor, and develop a team of specialists across hardware, application workflow, and clinical IT domains.
- Plan resource allocation and workload distribution to ensure efficient execution of multiple parallel installations and support.
- Build a culture of continuous improvement, collaboration, and strong customer focus.
- Oversee end-to-end customer service activities for complex IVD systems, ensuring adherence to quality, safety, and regulatory standards.
- Ensure cross-functional coordination between hardware, application, workflow and clinical IT teams for seamless integration of all solution components.
- Monitor project timelines, milestones, and deliverables, proactively mitigating risks and resolving issues.
- Serve as the primary point of escalation for customer-related installation topics.
- Ensure alignment with customers by coordinating local resources and maintaining clear communication throughout the project.
- Drive customer satisfaction by guaranteeing a smooth installation experience and effective Go-Live.
- Develop and maintain installation processes, documentation, and best practices to ensure consistency and operational excellence.
- Track performance metrics, analyze operational data, and implement improvement initiatives.
- Ensure full compliance with industry regulations, internal policies, and quality management standards including healthcare and privacy regulation.
- Partner with sales, project management, local service, local application specialists to ensure readiness and successful project outcomes.
- Collaborate with other regional teams and global teams to share knowledge, share resources, align on standards, and implement new tools or technologies.
The Manager Automation & Clinical Software Solutions (f/m/d) will be joining a dynamic team of accomplished business leaders who share a passion for competing through an entrepreneurial approach in a multi-billion dollar marketplace. It will be incumbent upon him/her to contribute to immediate and effective relations through interactive communication, exchanging ideas and fostering an environment of teamwork and mutual respect.
The essential requirements of the job include:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; Master’s preferred.
- 5+ years in solution delivery of Automation/IT services, leading complex team, preferably multicultural distributed teams across EMEA. Ability to work effectively across diverse cultures and geographies with proven experience with complex installations (integrations, networking, security, data migration) and customer support operations. Familiarity with security frameworks (e.g., ISO 27001) and EMEA data/privacy regulations (e.g., GDPR).
- Very customer focused and has strong interpersonal and communications skills. Ability to influence others – ability to inform, convince, and persuade others to action on key initiatives.
- High energy, able to handle conflict. An independent worker, capable of operating in a fast-moving, ever-changing environment and able to effectively deal with difficult situations. High adaptability in a dynamic environment.
- Fluency in English and German. An additional EMEA languages (e.g., Turkish, French, Italian, Spanish) are advantageous.
Working Conditions:
- This role is REMOTE based in Poland (ideally less than 1 hour from an international airport), other locations can be in any country of Central Europe (Germany, Slovakia, Czech Republic or Hungary)
- Willingness to travel across the installation assigned (up to 50-70%, depending on portfolio and go‑live schedules).
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
- 5+ years in solution delivery of Automation/IT services leading complex teams
- Fluency in English and German
Beckman Coulter Diagnostics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Beckman Coulter Diagnostics and has not been reviewed or approved by Beckman Coulter Diagnostics.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life and disability insurance, flexible spending accounts, and mental health support. Feedback suggests these offerings are a notable strength of the overall package.
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Leave & Time Off Breadth — Paid time off, paid holidays, sick days, and volunteer time are highlighted, with flexibility or remote arrangements available for some roles. Feedback suggests this breadth of time-off options contributes meaningfully to total rewards.
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Parental & Family Support — Paid parental leave is provided for birth, adoption, or foster placement with the ability to use time in flexible increments within the first year. Feedback suggests family-focused perks like adoption support add tangible value for caregivers.
Beckman Coulter Diagnostics Insights
What We Do
Beckman Coulter is committed to advancing healthcare for every person by applying the power of science, technology, and the passion and creativity of our teams to enhance the diagnostic laboratory’s role in improving healthcare outcomes. Our diagnostic systems are used in complex biomedical testing, and are found in hospitals, reference laboratories and physician office settings around the globe. Beckman Coulter offers a unique combination of people, processes and solutions designed to elevate the performance of clinical laboratories and healthcare networks. We do this by accelerating care with a menu that matters, bringing the benefit of automation to all, delivering greater insights through clinical informatics and unlocking hidden value through performance partnership. An operating company of Danaher Corporation since 2011, Beckman Coulter is headquartered in Brea, Calif., and has more than 11,000 global associates working diligently to make the world a healthier place.
