Position Summary
As the AI Operations, Analysis & Project Management Manager, you will drive operational excellence across AI initiatives by leading process analysis, governance, and cross-functional project execution throughout the SEAO region.Working closely with RHQ, regional stakeholders, and business teams, you will analyze current operating models, identify productivity opportunities, standardize processes, and coordinate AI initiatives from planning through execution. You will also oversee operational governance, performance tracking, and reporting to ensure AI programs deliver measurable business value.
Role and Responsibilities
Process Analysis & Continuous Improvement
- Conduct organization, process, task, and FTE analyses to identify productivity improvement opportunities.
- Analyze existing business processes and recommend scalable, standardized ways of working across the SEAO region.
- Develop process documentation, SOPs, governance frameworks, and operational guidelines.
- Support process redesign initiatives to improve operational efficiency and AI adoption.
Project & Program Management
- Coordinate regional AI initiatives from planning through implementation, ensuring milestones, timelines, dependencies, and risks are effectively managed.
- Partner with business stakeholders to translate business needs into structured project plans and execution roadmaps.
- Monitor project performance, prepare executive updates, and recommend corrective actions where required.
- Support regional AI transformation initiatives through structured governance and project coordination.
Governance & Operations
- Manage AI operational governance, including user access, platform administration, and token utilization across regional AI solutions.
- Monitor AI platform usage and operational performance to optimize resource allocation and adoption.
- Ensure governance processes comply with organizational policies and regional standards.
- Support operational readiness for new AI tools, initiatives, and system enhancements.
Performance Insights & Stakeholder Management
- Develop dashboards and reporting to monitor productivity, adoption, operational performance, and project outcomes.
- Analyze trends and recommend opportunities to improve AI utilization and operational effectiveness.
- Collaborate with regional stakeholders to align priorities, resolve issues, and drive successful project delivery.
- Prepare presentations and structured updates for leadership and regional governance forums.
Skills and Qualifications
- ~10 years of experience in project management, business analysis, process improvement, operations excellence, digital transformation, or related disciplines.
- Experience conducting process mapping, workflow analysis, and business process redesign.
- Strong project management experience across multiple concurrent initiatives.
- Experience building dashboards and analyzing operational or business performance metrics.
- Strong analytical, problem-solving, and stakeholder management capabilities.
- Experience preparing executive presentations and management reports.
- Experience supporting regional or multinational organizations is highly preferred.
- Exposure to AI, automation, or digital transformation initiatives is advantageous.
- Familiarity with project management methodologies (Agile, Waterfall, Hybrid) is preferred.
If you’re someone who enjoys bringing structure to complexity, improving the way teams work, and turning ideas into well-executed projects while partnering with stakeholders across the region, we’d love to hear from you.
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Skills Required
- ~10 years of experience in project management, business analysis, process improvement, operations excellence, digital transformation, or related disciplines.
- Experience conducting process mapping, workflow analysis, and business process redesign.
- Strong project management experience across multiple concurrent initiatives.
- Experience building dashboards and analyzing operational or business performance metrics.
- Strong analytical, problem-solving, and stakeholder management capabilities.
- Experience preparing executive presentations and management reports.
- Experience supporting regional or multinational organizations.
- Exposure to AI, automation, or digital transformation initiatives.
- Familiarity with project management methodologies (Agile, Waterfall, Hybrid).
Samsung Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.
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Parental & Family Support — Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
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Leave & Time Off Breadth — Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
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Retirement Support — Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.
Samsung Electronics Insights
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
