The Role
Manages client relationships and end-to-end digital marketing campaigns, especially on Meta platforms. Responsibilities include media planning, campaign coordination, performance monitoring, reporting, client presentations, stakeholder communication, budget and timeline tracking, and collaboration with media, creative, analytics, and performance marketing teams. The role requires interpreting digital campaign metrics, managing multiple campaigns, and supporting proposals and new business pitches.
Summary Generated by Built In
We are looking for a Manager - Account Management with strong experience in Digital Marketing, Campaign Management, Meta, Media Planning, and Client Servicing/Account Management. The candidate should have hands-on experience managing digital campaigns end-to-end, from planning and execution to performance tracking, reporting, and client communication.
Performance Marketing experience will be an added advantage.
Performance Marketing experience will be an added advantage.
Job Description:
Key responsibilities:
- Manage day-to-day client relationships and act as a key point of contact for campaign planning, execution, reporting, and performance discussions.
- Develop a strong understanding of client businesses, marketing objectives, target audiences, budgets, and campaign requirements.
- Plan and coordinate digital marketing campaigns across relevant platforms, with a strong focus on Meta (Facebook & Instagram).
- Support the development of media plans based on campaign objectives, target audiences, budgets, timelines, and expected outcomes.
- Work closely with media, performance marketing, creative, analytics, and other internal teams to ensure smooth campaign execution.
- Understand campaign briefs and translate client requirements into clear and actionable briefs for internal teams.
- Monitor campaign performance and coordinate with relevant teams to identify opportunities for optimization.
- Prepare and present campaign reports, performance updates, insights, and recommendations to clients.
- Maintain a good understanding of digital marketing metrics such as CTR, CPC, CPL, CPA, conversions, reach, engagement, ROI/ROAS, and other relevant KPIs.
- Coordinate multiple campaigns and client requirements simultaneously while ensuring timelines and quality standards are met.
- Build strong relationships with clients and internal stakeholders and proactively address campaign-related queries or challenges.
- Support client presentations, business reviews, campaign proposals, and new business pitches.
- Maintain proper documentation of campaign plans, timelines, budgets, deliverables, and performance reports.
- Stay updated on developments across Meta, digital media, social media advertising, media planning, performance marketing, and emerging digital trends.
Experience & Qualifications
Required Experience
- 4 to 6 years of relevant experience in Digital Marketing, Media Planning, Account Management, Client Servicing, Advertising, or a related field.
- Strong hands-on understanding of digital marketing and social media campaigns, particularly Meta Ads (Facebook & Instagram).
- Experience in media planning, including understanding target audiences, campaign objectives, budgets, media mix, and campaign timelines.
- Strong client-facing and communication skills, with the ability to understand client requirements and manage stakeholder expectations.
- Good understanding of digital campaign metrics and the ability to interpret campaign performance.
- Experience working with cross-functional teams such as Media, Creative, Analytics, Performance Marketing, and other specialist teams.
- Strong proficiency in MS Excel and experience working with campaign data, reports, and presentations.
- Ability to manage multiple campaigns/projects in a fast-paced environment.
Key Skills
Digital Marketing | Meta Ads | Media Planning | Client Servicing | Account Management | Campaign Management | Performance Marketing | Campaign Reporting | Client Communication | MS Excel | Digital Media | Stakeholder Management
Ideal Candidate Profile
The ideal candidate will be someone who has a strong foundation in Digital Marketing and Media Planning, has meaningful experience working on Meta campaigns, understands client requirements, and can effectively coordinate with internal teams. Performance Marketing experience is an added advantage but not mandatory.
Location:
GurugramBrand:
IprospectTime Type:
Full timeContract Type:
PermanentSkills Required
- 4 to 6 years of relevant experience in digital marketing, media planning, account management, client servicing, advertising, or a related field
- Hands-on understanding of digital marketing and social media campaigns, particularly Meta Ads on Facebook and Instagram
- Experience in media planning, including target audiences, campaign objectives, budgets, media mix, and timelines
- Strong client-facing and communication skills, including stakeholder expectation management
- Understanding of digital campaign metrics and campaign performance interpretation
- Experience working with cross-functional media, creative, analytics, and performance marketing teams
- Proficiency in Microsoft Excel and experience with campaign data, reports, and presentations
- Ability to manage multiple campaigns and projects in a fast-paced environment
- Performance marketing experience
dentsu Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.
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Parental & Family Support — Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
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Leave & Time Off Breadth — Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
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Retirement Support — A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.
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The Company
What We Do
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next
