Req number:
R7911Employment type:
Full timeWorksite flexibility:
OnsiteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Management Analyst ready to take us to the next level! If you have experience supporting Medicaid operations through process analysis, case management support and daily operational activities and are looking for your next career move, apply now.Job Description
We are looking for a Management Analyst to support Medicaid operations through process analysis, case management support, and daily operational activities to ensure efficiency and compliance. This position will be a full-time contract and onsite role in Newark, Delaware.
What You’ll Do
Learn and follow federal and state laws regulations and policies related to Medicaid and public assistance programs
Follow all organizational and state security requirements
Access computer systems to obtain verifications and case information
Retrieve Medicaid renewals and distribute work assignments to team members
Transfer cases to appropriate teams as needed
Communicate with clients and route calls appropriately
Collect and manage client documentation securely in digital formats
Index and organize verification documents within systems
Track monthly metrics and present updates to leadership
Document case management activities using eligibility systems
Attend team meetings and one on ones to stay informed on process updates
Perform additional case management and operational support duties as needed
What You’ll Need
Required:
High school diploma or equivalent
One year of data entry experience
One year of customer service experience
Proficiency with Microsoft Office Suite
Strong attention to detail and organizational skills
Ability to analyze financial calculations
Strong problem solving skills
Strong written and verbal communication skills
Fluent in English
Ability to work independently and in a team oriented environment
Reliable transportation and ability to report onsite consistently
Ability to work a Saturday when needed
Ability to work fully onsite
Preferred:
Knowledge of Medicaid or public assistance programs
Bilingual communication skills
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc
Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.
EEO Statement
It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
$18 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Skills Required
- High school diploma or equivalent
- One year of data entry experience
- One year of customer service experience
- Proficiency with Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to analyze financial calculations
- Strong problem solving skills
- Strong written and verbal communication skills
- Fluent in English
- Ability to work independently and in a team oriented environment
- Reliable transportation and ability to report onsite consistently
- Ability to work a Saturday when needed
- Ability to work fully onsite
- Knowledge of Medicaid or public assistance programs
- Bilingual communication skills
CAI (cai.io). Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CAI (cai.io). and has not been reviewed or approved by CAI (cai.io)..
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Retirement Support — Retirement contributions and an ownership component are highlighted as standout perks and positioned as a key strength of the package. This is framed as a notable differentiator within the overall offering.
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Wellbeing & Lifestyle Benefits — A wellness program that can reduce medical premiums, an Employee Assistance Program, and active employee resource groups are emphasized. A work-from-anywhere philosophy and flexible scheduling are also presented as quality-of-life benefits when client needs allow.
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Affordable Benefits — The primary medical setup is described as a high-deductible option with low premiums and an HSA contribution, which some view as cost-effective. Wellness participation is stated to further lower monthly premiums.
CAI (cai.io). Insights
What We Do
CAI is a global services firm with over 8,700 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what’s right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise
