Sales Representative

Respond to inbound sales inquiries through email, phone, chat, or social media channels

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Conduct outbound prospecting and lead generation to identify potential clients and

business opportunities

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Qualify leads and schedule appointments or demos for the sales team

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Build and maintain strong relationships with existing and prospective clients

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Manage and update CRM systems with accurate customer and sales information

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Prepare quotations, proposals, contracts, and sales presentations

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Follow up on leads, proposals, and pending client requirements to drive conversions

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Coordinate with marketing and operations teams to ensure smooth client onboarding

and service delivery

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Monitor sales pipelines, track progress, and provide regular sales reports

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Support account management activities and maintain customer satisfaction

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Assist in achieving monthly and quarterly sales targets and KPIs

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Conduct market research and competitor analysis to identify trends and opportunities

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Handle customer concerns or inquiries professionally and escalate issues when

necessary

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Maintain organized records of communications, transactions, and client interactions

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Participate in sales meetings, training sessions, and strategy discussions

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Maintain regular follow-ups with warm leads and inactive clients to maximize sales

opportunities

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Coordinate with external clients to gather requirements and provide product or service

information

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Identify upselling and cross-selling opportunities within existing accounts

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Prepare and submit accurate sales forecasts and pipeline updates to management

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Support onboarding of new clients by ensuring smooth handoff and documentation

completion

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Track customer feedback and communicate insights to improve products, services, and

sales processes

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Assist in developing sales scripts, templates, and outreach strategies

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Attend virtual networking events, webinars, or industry meetings to generate new

business opportunities

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Ensure all sales activities comply with company policies and procedures

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Collaborate with the recruitment or operations team to align client expectations and

delivery timelines

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At least 2 years of experience in sales, inside sales, customer service, or business

development

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Strong verbal and written communication skills in English

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Excellent negotiation, persuasion, and relationship-building skills

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Proficient in Google Workspace or Microsoft Office Suite

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Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or Pipedrive

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Ability to manage multiple leads and prioritize tasks effectively

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Strong organizational and time management skills

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Goal-oriented mindset with the ability to work independently and as part of a team

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Experience with sales reporting, lead tracking, and pipeline management is an

advantage

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Comfortable working in a fast-paced and target-driven environment

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Flexible work-from-home opportunity.

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Opportunity to contribute to a growing business by enhancing efficiency and client

experience.

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Supportive and collaborative work environment.

Job Details:

Job Type: Full-time

Benefits:

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Paid training

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Work from home

Schedule:

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40 hours per week

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Monday to Friday

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Night shift / Flexible shift