As a member of Managed Service Support at Smartly, you’ll be part of our Managed Services team, supporting the delivery of high-quality digital advertising campaigns for some of the world’s leading brands. Working closely with Senior Project Managers, designers, and developers, you’ll play a key role in ensuring creative assets are accurate, on-brand, and ready to launch. This is a hands-on, detail-oriented role focused on coordination, quality assurance, and reliable execution in a fast-paced, global environment.
As a Managed Service Support at Smartly, you will …- Support the Senior Project Manager in the overall delivery of a campaign
- Perform asset review and coordinate with developers for a full technical review, ensure all assets are complete and correct and flag any issues that might be encountered
- Perform storyboard and mock QA
- Ensure all storyboards/mocks submitted to clients are aligned with the brand guidelines
- Responsible for the accurate implementation of all revision requests sent by the client
- Liaise with the design and development team in the successful production of creatives
- Check campaign reports for defaults and flag any issues
- Have at least 1 year experience in campaign or project management role preferred
- Are knowledgeable of the digital advertising industry landscape
- Have flawless written and verbal communication skills
- Are able to negotiate and able to deliver difficult news to clients and all other stakeholders
- Have excellent time management and prioritisation skills
- Are able to manage a team of developers and assign and prioritize tasks well
- Have great attention to detail
- Are highly organized and a self starter
- Can multitask and meet critical deadlines in a fast-paced environment
- Are a good team player and must come with a positive working attitude
- Are amenable to work on either of the following shifts: APAC, EMEA, US
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Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
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Skills Required
- At least 1 year of experience in campaign or project management
- Knowledge of the digital advertising industry
- Excellent written and verbal communication skills
- Ability to negotiate and communicate difficult news to clients and stakeholders
- Excellent time management and prioritization skills
- Ability to manage developers and assign and prioritize tasks
- Strong attention to detail
- Highly organized and self-motivated
- Ability to multitask and meet critical deadlines
- Ability to work effectively as part of a team
- Availability to work APAC, EMEA, or US shifts
What the Team is Saying
Smartly Compensation & Benefits Highlights
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Leave & Time Off Breadth — Five weeks of paid vacation, 11 paid holidays, and unlimited sick days are described for U.S. roles, with leave highlighted as a standout element. Feedback suggests the policy is a strong headline benefit where it applies.
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Healthcare Strength — Medical, dental, vision, and mental-health support are included in published benefits, with health coverage characterized as a strong component. Life and disability insurance are also noted.
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Retirement Support — A 401(k) with employer matching is part of the U.S. package. This retirement support is positioned as a meaningful addition to total compensation.
Smartly Insights
What We Do
We solve for advertising campaign and creative complexities - both key elements to the time/money savings and performance that brands, agencies and businesses seek. Our unified platform combines media, creative, and intelligence, offering end-to-end workflows powered by AI across the open and closed web. With over 700 brands and advertisers, we've proven that dynamic and personalized creative makes advertising impactful. We are on a mission to transform the advertising experience for brands and their consumers. ⚡️
Why Work With Us
As a fast-paced growth company, we offer opportunities to maximize learning and amplify impact. Our culture and values have always been the secret sauce of our growth. They define how we aspire to build our adtech product, whom we hire and reward, and how we work towards a shared vision. Join us in moving advertising forward.
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Smartly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a hybrid workplace where Smartlies have the flexibility of hybrid work combining office and work from home. We also offer programs for short-term remote work globally.
