Major Account Manager, Hospitality

Posted Yesterday
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New York, NY, USA
In-Office
69K-137K Annually
Mid level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
As a Major Account Manager, you will develop business plans for hospitality accounts, conduct needs analyses, deliver proposals, and foster client relationships to drive revenue growth.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you want to simplify the telecommunications needs of hospitality businesses? You can do that. Ready to position Spectrum Business as the technology consultant of choice for hotels, bars and restaurants? As a Major Account Manager for Hospitality at Spectrum Business, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
You develop business plans to meet the short and long-term objectives of hospitality accounts. After completing our award-winning training, you create the overall module and account pursuit strategies while nurturing relationships with hospitality accounts.
How you can make a difference:
  • Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
  • Conduct proactive consultative needs analyses with clients and execute account strategies in conjunction with the Sales Manager.
  • Monitor developments across assigned accounts to identify growth opportunities.
  • Deliver product proposals and presentations to key decision makers and close deals.
  • Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
  • Drive incremental revenue and secure contract renewals by cultivating relationships with new and existing contacts.
  • Qualify new leads and request site surveys to determine serviceability.

What you bring to Spectrum Business
Required qualifications:
  • Experience: Three or more years of experience exceeding revenue goals.
  • Education: High school diploma or equivalent.
  • Technical skills: Understanding of computer networking, LAN, WAN and high-capacity and fiber connected networks.
  • Skills: Relationship building, network, negotiation, closing and English communication skills.
  • Abilities: Deadline-driven with the ability to multitask.
  • Availability: Travel to and from assigned territories and company facilities. Valid driver's license.

Preferred qualifications:
  • Three or more years of experience exceeding revenue goals selling telecommunications solutions in the hospitality industry.
  • Bachelor's degree in a business-related field.
  • Experience with Microsoft Office.
  • Knowledge of Salesforce.

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$69,000.00 and $136,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$88,800.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support Retirement support includes a 401(k) dollar‑for‑dollar match up to 6% of pay plus an additional 3% company contribution for most employees, effectively up to 9% in company contributions. This structure is consistently highlighted across benefits materials as a core strength.
  • Affordable Benefits Medical, dental, and vision coverage offer multiple plan options, with the company stating it has absorbed premium increases for many years to help keep employee paycheck costs stable. 24/7 EAP counseling and company contributions to health accounts on certain plans add to overall affordability.
  • Wellbeing & Lifestyle Benefits Free and discounted Spectrum Internet/TV and deep Spectrum Mobile discounts provide meaningful everyday savings tied to the company’s products. Availability varies by service area, but these perks are frequently emphasized as part of total rewards.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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