Maintenance Manager

Posted Yesterday
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London, Greater London, England, GBR
In-Office
50K-50K Annually
Entry level
Software • Hospitality
The Role
Leads hotel engineering and maintenance operations, including building systems, equipment, facilities, preventative maintenance, compliance, budgets, contractors, CAPEX projects, and emergency response. Oversees HVAC, electrical, plumbing, refrigeration, water treatment, life safety, and IT systems. Recruits and develops the engineering team, improves operational efficiency, manages service providers, and partners with hotel departments to support guest satisfaction and brand standards.
Summary Generated by Built In

Exceptional Hospitality Starts with You

As a Maintenance Manager at Hart Shoreditch Hotel London, Curio Collection you’re not just overseeing daily operations of the physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Do you want to Be A Part of something unique?
 

Hart Shoreditch Hotel London, Curio Collection by Hilton is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Maintenance Manager

Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.

How We'll Help You Thrive
•    Salary: Up to £50,000 per annum (inclusive of bonus) 
•    Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
•    Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
•    Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
•    Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
•    Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
•    Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
•    Employee Meal Allowance 
•    Discounts on F&B outlets 
•    Recommend a Friend Scheme
•    Company’s Pension with enhanced personal pension plan
•    Trainings to get started and continue to grow and loads of opportunities to progress
 

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

 

About Curio Collection by Hilton Hotels
Hilton’s Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home — authentically embodying the distinct culture and spirit of the community in which they reside.

Responsibilities

Here's what you'll do during a typical day:

The role will be to manage all aspects of engineering operations, including maintaining the hotel building, and physical plant with particular attention towards health & safety, security and asset protection. Additionally the role is responsible for managing the above whilst ensuring that the building costs are managed in line with budget expectations. 

Responsible for supporting hotel compliance with all statutory Fire and Health and Safety legislation. 

Develops and implements strategies that deliver products and services to exceed the needs and expectations of the hotels target customer and our employees, thus providing a return on investment to our owners.

  • Lead all engineering and maintenance operations across the hotel, ensuring the building, equipment, and facilities are maintained to the highest standards. 
  • Ensure full compliance with all Health & Safety, Fire Safety, and statutory regulations, including audits, risk assessments, training, and documentation. 
  • Manage preventative maintenance programmes, budgets, and departmental costs to meet financial targets. 
  • Oversee all plant and equipment, including HVAC, electrical, plumbing, refrigeration, water treatment, and life safety systems. 
  • Manage contractors and service providers, ensuring work is completed safely, efficiently, and to the required standard. 
  • Support the planning and delivery of CAPEX projects and annual maintenance plans. 
  • Monitor and improve operational performance, presenting monthly results and identifying opportunities for cost savings and efficiency improvements. 
  • Oversee building IT systems in partnership with external providers. 
  • Recruit, develop, and lead the engineering team, fostering a positive, high-performing culture. 
  • Work closely with department heads to support hotel operations, guest satisfaction, and brand standards. 
  • Supports hotel in emergency or crisis management situations, on call 24 hours should the need arise 
     
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    About Us
    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    Hilton Compensation & Benefits Highlights

    • Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
    • Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
    • Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.

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    The Company
    HQ: McLean, VA
    121,228 Employees
    Year Founded: 1919

    What We Do

    Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

    Hilton Offices

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    Typical time on-site: None
    HQMcLean, VA
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