Maintenance Manager

Posted 2 Days Ago
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Mazatlán, Sinaloa, MEX
In-Office
Entry level
Software • Hospitality
The Role
Manages hotel engineering and maintenance operations, including equipment upkeep, safety compliance, energy conservation, budgets, renovations, emergency programs, and regulatory requirements. Leads and develops the Engineering Team, coordinates maintenance with Housekeeping, monitors departmental KPIs, manages contractors, performs inspections and repairs, and ensures guest and employee safety. The role also oversees recruitment, training, performance management, and team motivation.
Summary Generated by Built In

What will I be doing?
As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within
the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and
staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards.
Specifically, a Chief Engineer will perform the following tasks to the highest standards:
- Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service
standards, equipment schedules, and work schedules
- Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas
- Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper
conditions for plants, machinery, and property
- Communicate with Government agencies to ensure full compliance with statutory regulations
- Prepare Capital and Repairs and Maintenance budgets for Engineering
- Perform daily checks around the hotel
- Conduct lift emergency release procedures as required
- Diagnose, maintain, and repair mechanical equipment within the hotel
- Ensure good relationships are built with internal and external customers
- Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe
situations arise
- Develop, implement, and direct all emergency programs
- Develop, implement and manage energy conservation programs for the property to minimize expenses
- Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and
subcontractors to ensure quality work is performed cost effectively
- Perform special projects and other responsibilities as assigned
- Identify and introduce environmentally-friendly systems and equipment
- Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve
equipment inventory, quality audit, productivity, and other objectives
- Manage all Team Member related activities, including recruitment, performance management, training, career planning,
disciplinary matters, and team motivation

Responsibilities

What are we looking for?
A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Advanced knowledge of building management/engineering
- A degree in Engineering or similar
- Exposure to budgeting and basic accounting
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Strong leadership skills and previous experience of managing a team
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own
- Previous experience of facilities management
- Proficient, at an advanced level, with computers and relevant computer programs
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- First Aid
- Qualification in engineering field

Skills Required

  • Advanced knowledge of building management and engineering
  • Degree in Engineering or a similar field
  • Exposure to budgeting and basic accounting
  • Strong communication skills
  • High level of customer service commitment
  • Strong leadership skills and previous team management experience
  • Excellent grooming standards
  • Flexibility to respond to different work situations
  • Ability to work under pressure
  • Ability to work independently
  • Previous facilities management experience
  • Advanced proficiency with computers and relevant computer programs
  • First Aid qualification
  • Additional qualification in an engineering field

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
  • Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
  • Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.

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The Company
HQ: McLean, VA
121,228 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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