Senior On-Site Service Specialist
POSITION PROFILE
Provides day-to-day administrative services required to maintain the smooth operation of the business unit. May handle two or more of the following: Prepping documents, scanning, coping and mail processing.
JOB DUTIES AND RESPONSIBILITIES.
- Prepares documents for client as required to exceed the deadline established for delivery.
- Maintains departmental filing retention.
- Monitor Outlook, send, reply to email.
- Uses and coordinates maintenance for local office equipment.
- Maintains department logs and reports.
- Cross-trains and learns other responsibilities within the team and provides assistance as needed.
- Sorting incoming mail distribution.
- Scan, sort and copy documents.
QUALIFICATIONS (Education, Experience and Certifications)
- High school diploma or equivalent.
- 3-5 years of responsible, full-time administrative experience is required.
KNOWLEDGE, SKILLS AND ABILITIES
- Must be able to work in a team environment by maintaining positive, productive relationships with co-workers and management.
- Must be able to adapt to changing situations and be flexible.
- Must be able to use Microsoft Office (Word, Excel, Outlook),
- Knowledge of modern office practices and procedures, including business correspondence, and office equipment is required.
- Knowledge of principals of managing and coordinating a variety of administrative functions efficiently is required.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Deals with time demands of work schedule by being available to work an 8 hour shift depending upon volume of work to satisfy account needs.
- Must be able to work in an office environment by adapting to moderate noise levels.
- Deals with moderate stress levels.
- Position often requires ability to stand on feet for at least two hours per day.
- To handle customer orders, may be required to lift and/or carry 30 lbs.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Skills Required
- High school diploma or equivalent
- 3-5 years of responsible, full-time administrative experience
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Knowledge of modern office practices, business correspondence, and office equipment
- Ability to work effectively in a team environment
- Ability to adapt to changing situations and work flexibly
- Ability to work an 8-hour shift based on business volume
- Ability to stand for at least two hours per day
- Ability to lift or carry up to 30 pounds
Ricoh Global Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh Global Services and has not been reviewed or approved by Ricoh Global Services.
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Healthcare Strength — Benefits are positioned as comprehensive, with medical, dental, and vision coverage plus life and disability protection as core components. Multiple plan choices are described, suggesting employees can tailor coverage to their needs.
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Retirement Support — Retirement benefits are a recurring strength, highlighted by a 401(k) program with company matching (described as 50% on the first 6% of base salary). Additional references to regular bonuses and contributions to retirement further reinforce the perceived value of the retirement offering.
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Leave & Time Off Breadth — Time-off benefits are described as a meaningful part of the total rewards package, including vacation, sick days, holidays, and PTO structures. Extra options such as purchasing additional vacation are also described, increasing perceived flexibility in time off.
Ricoh Global Services Insights
What We Do
Digital transformation is crucial for a business but complex to deliver. It’s so complicated that no single company can be expected to provide everything required to achieve success; but one company can ensure everything gets delivered. That’s why Ricoh works with best in class delivery partners to support us through the process of transforming your business into a digital business. As well as our partners, we offer access to our seventeen thousand engineers. They’re on the ground, around the world, ready and able to manage the complexity of transformation. Digital transformation moves so quickly, that you could redefine it on a daily basis. Ricoh provides the people, processes and technology to help your business evolve and embrace new ways of working.
