Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a M365 Senior Engineer to join our growing team in Daytona Beach, FL or Plano, TX.
The Sr. Cloud Engineer is responsible for the day-to-day operations and support of enterprise productivity and collaboration of cloud technologies. This role helps ensure Microsoft 365 and related workplace platforms remain stable, secure, and aligned with business needs.
Collaboration and Support: The Sr. Cloud Engineer works closely with infrastructure teams, profit centers, the Service Desk, and Level 2 Microsoft 365 support staff augmentation to resolve operational issues and improve service delivery.
Technical Leadership: Serving as a subject matter expert, this role contributes to enterprise workplace and collaboration projects, provides technical guidance for new solutions, and supports planning and implementation activities. The position works under the direction of senior leadership and reports to the M365 Cloud Services Manager.
How You Will Contribute:
Administer and configure Microsoft 365 and Entra ID services, including Exchange, SharePoint, OneDrive, MFA, SSO, and related collaboration technologies.
Resolve Level III incidents and service requests through ServiceNow.
Provide subject matter expertise for Exchange Online administration, support, and troubleshooting.
Assess technical needs, document requirements, and support the design of Microsoft 365 solutions.
Support the evaluation, administration, and responsible adoption of AI productivity tools, including Microsoft Copilot and Claude, to strengthen collaboration, automation, knowledge management, and operational efficiency.
Prepare and deliver monthly cloud operations metrics.
Evaluate, test, and apply critical updates on a regular basis.
Integrate new solutions into the existing infrastructure and support deployments that meet business and technical requirements.
Assess current technologies, tools, and services, and recommend improvements based on security, compliance, financial, and operational considerations.
Develop troubleshooting guidance and operational documentation for support teams.
Support audit activities by providing required operational evidence and documentation.
Assist with cybersecurity investigations as required.
Skills & Experience to be Successful:
Required
Five or more years of Microsoft 365 cloud engineering experience, including subject matter expertise in Microsoft 365 messaging and Teams.
Commitment to delivering high-quality service and customer-focused results.
Excellent troubleshooting and problem-solving abilities.
Ability to travel occasionally, up to 10%.
Preferred
Bachelor's or master's degree in information systems, computer science, business administration, or related field.
Microsoft certifications.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- Five or more years of Microsoft 365 cloud engineering experience, including subject matter expertise in Microsoft 365 messaging and Teams
- Commitment to delivering high-quality service and customer-focused results
- Excellent troubleshooting and problem-solving abilities
- Ability to travel occasionally, up to 10%
- Bachelor's or master's degree in information systems, computer science, business administration, or a related field
- Microsoft certifications
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
