IBS Software

Loyalty SME – Business

Reposted 11 Days Ago

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2 Locations

In-Office or Remote

Expert/Leader

Software

The Role

The role involves managing large-scale loyalty program operations, translating business requirements into systems, with a focus on LMS platform expertise.

Summary Generated by Built In

Job Title Product Owner L2 Location (s) Abudhabi Years of Experience 10+yrs Job Description Required Experience & Profile
7–10+ years in airline or large‑scale loyalty program operations/design.
Hands‑on exposure to LMS platforms (Comarch, IBS, Amadeus, Salesforce, etc.).
Strong understanding of billing, settlement, fraud, and customer servicing.
Able to translate business ambition into executable system requirements. Role & Responsibilities Required Experience & Profile
7–10+ years in airline or large‑scale loyalty program operations/design.
Hands‑on exposure to LMS platforms (Comarch, IBS, Amadeus, Salesforce, etc.).
Strong understanding of billing, settlement, fraud, and customer servicing.
Able to translate business ambition into executable system requirements. Technical Qualifications

Domain Consulting

Skills Required

7-10+ years in airline or large-scale loyalty program operations/design
Hands-on exposure to LMS platforms (Comarch, IBS, Amadeus, Salesforce)
Strong understanding of billing, settlement, fraud, and customer servicing

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The Company

5,000 Employees

Year Founded: 1997

What We Do

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality and energy resources industries. IBS Software's solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel & air-cargo management. IBS Software also runs a real-time B2B and B2C distribution platform providing hotel room inventory, rates, and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-centric, digital platform that covers onshore, online and on-board solutions. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 16 offices across the world.