Logistics Support Services

Reposted 4 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Senior level
Automotive • Software • Analytics
The Role
Manage end-to-end spare parts logistics for regional distribution centers, overseeing inbound/outbound operations, 3PL/vendor performance, inventory and claims management, transportation, compliance, KPI reporting, and stakeholder coordination to support BMW aftersales supply chain.
Summary Generated by Built In
Company Description

MSX Company short Overview :

For over 25 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as:

  • Dealer Performance Improvement
  • Repair Optimization
  • Consumer Engagement

Job Description

Position Summary

BMW Logistics Support Services is seeking an experienced and result-oriented RDC (Regional Distribution Center) Operations Manager to oversee end-to-end spare parts logistics operations, supplier coordination, inventory management, transportation activities, and 3PL performance management. The role is responsible for ensuring seamless inbound and outbound logistics operations, maintaining compliance standards, driving operational excellence, and supporting BMW's aftersales supply chain requirements.

The ideal candidate should possess strong expertise in warehouse operations, inventory control, transportation management, vendor management, and supply chain process optimization within the automotive industry.

Qualifications

Key Responsibilities

Inbound Logistics Management
3PL Management & Performance Monitoring
Inventory & Warehouse Operations
Claims Management/Supplier Management
Returns & Special Operations Management
Outbound Logistics & Transportation
Compliance & Audit Management
Reporting & KPI Management
Stakeholder Management

Required Qualifications

  • Bachelor's Degree in Supply Chain Management, Logistics, Operations Management, Engineering, or related field.
  • MBA/Postgraduate qualification in Supply Chain or Operations Management preferred.
  • 8–12 years of experience in logistics, warehouse operations, supply chain management, or automotive distribution operations.
  • Experience managing Third-Party Logistics (3PL) partners is mandatory.
  • Prior experience in the automotive industry is highly preferred.

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

Skills Required

  • Bachelor's degree in Supply Chain, Logistics, Operations Management, Engineering, or related field
  • MBA/Postgraduate qualification in Supply Chain or Operations Management
  • 8-12 years experience in logistics, warehouse operations, supply chain management, or automotive distribution operations
  • Experience managing Third-Party Logistics (3PL) partners
  • Prior experience in the automotive industry
  • Expertise in inventory control, warehouse operations, transportation management, and supply chain process optimization
  • Experience with claims management, returns/special operations, compliance, audits, KPI reporting, and stakeholder management

MSX International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.

  • Affordable Benefits Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
  • Leave & Time Off Breadth Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.

MSX International Insights

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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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