Logistics Operations Coordinator

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We are immediately hiring an Operations Coordinator in Norwood, MA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Weekly
• Hourly Pay: $21.00 per hour
• Schedule: Monday through Friday from 8:00 a.m. to 5:00 p.m. Must be open to flex hours as needed to support operational needs.
•  

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

SUMMARY
The Operations Coordinator oversees all client and driver activities, manages communication and instructions, and ensures that all necessary documents for equipment pick-up and delivery are in order.
ESSENTIAL FUNCTIONS

• Schedule with customers regarding their delivery and pickups of their equipment. 
• Communicate with drivers regarding freight details, delivery or pickup times, special handling requests, important notices and announcements, and other relevant information. 
• Monitor driver location and performance on routes. 
• Promptly notify customers of potential delays and issues in advance. 
• Prepare dispatch documents, as well as generating freight bills and invoices. 
• Address minor delivery and pick-up issues raised by drivers, customers, and brokers. 
• Document work performed; maintain accurate, organized, and detailed records regarding dispatched calls, driver routes, route changes, 
• Schedule and dispatch drivers and vehicles to appropriate locations according to predetermined zones, customer requests or immediate needs as well as accommodating route changes as needed. 
• Relay information via phone, email or text message. 
• Speak with supervisors or customers to resolve problems, requests for services or equipment. 
• Organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed. 
• Assist training new drivers on processes 
• Ensure that daily driver paperwork is accurate and inputted correctly. 
• Investigate customer complaints with regard to transportation-associated issues. 
• Complete additional tasks as requested by management. 

ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned.
EDUCATION
Bachelor's degree preferred.
EXPERIENCE
One (1) year or more experience 1-2 years related experience
SKILLS
. Operations background (Logistics and/or Transportation)
. Meets corporate competency model requirements
. Organization skills
. Ability to understand and follow work procedures
. Communication skills (verbal and written)
. Ability to build professional relationships
. Practical Learning skills
KNOWLEDGE
Proficient in Microsoft Office tools; level.
 

Travel
None
DOT Regulated
No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics 🌏 - YouTube

Apply Here With Ryder Today

Click here to see all Opportunities at Ryder: https://ryder.com/careers

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

EEO/AA/Female/Minority/Disabled/Veteran

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Job Category

Administrative Services

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

Maximum Pay Range:

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.