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We're passionately dedicated to helping parents succeed at their most important job – raising healthy, happy kids!
The Role
Oversee domestic and international transportation, warehousing, and logistics operations. Manage carriers, 3PLs, customs compliance, wholesale logistics (Amazon, Target, Pottery Barn Kids), returns, ASNs, and inventory receipts. Track logistics metrics, audit freight invoicing, support product launches, and drive continuous improvement across fulfillment channels.
Summary Generated by Built In
About Happiest Baby
Happiest Baby is dedicated to developing innovative solutions that help babies sleep better and support families during the critical early years of a child's life. We are committed to operational excellence, continuous improvement, and fostering a collaborative environment where talented professionals can thrive and grow.
We offer a competitive compensation package, comprehensive benefits, and the opportunity to contribute to a mission-driven organization making a meaningful difference for families worldwide.
Our Mission:
Happiest Baby is seeking an experienced and highly motivated Logistics Manager to oversee transportation, warehousing, and logistics operations across our domestic and international supply chain network. This role will be responsible for ensuring the efficient movement of goods, managing key logistics partners, supporting wholesale operations, and driving operational excellence across multiple distribution channels.
The ideal candidate is a detail-oriented logistics professional with strong analytical capabilities, a proven ability to manage complex transportation networks, and a commitment to delivering exceptional service levels in a fast-paced environment.
Duties and Responsibilities:
Transportation & International Logistics
Happiest Baby is dedicated to developing innovative solutions that help babies sleep better and support families during the critical early years of a child's life. We are committed to operational excellence, continuous improvement, and fostering a collaborative environment where talented professionals can thrive and grow.
We offer a competitive compensation package, comprehensive benefits, and the opportunity to contribute to a mission-driven organization making a meaningful difference for families worldwide.
Our Mission:
Happiest Baby is seeking an experienced and highly motivated Logistics Manager to oversee transportation, warehousing, and logistics operations across our domestic and international supply chain network. This role will be responsible for ensuring the efficient movement of goods, managing key logistics partners, supporting wholesale operations, and driving operational excellence across multiple distribution channels.
The ideal candidate is a detail-oriented logistics professional with strong analytical capabilities, a proven ability to manage complex transportation networks, and a commitment to delivering exceptional service levels in a fast-paced environment.
Duties and Responsibilities:
Transportation & International Logistics
- Manage domestic and international freight operations, including LTL, FTL, ocean, air, and parcel shipments.
- Coordinate shipments between suppliers, ports, carriers, and warehouse partners to ensure timely delivery.
- Source and negotiate competitive transportation rates while maintaining service standards.
- Monitor shipment status and communicate updates to internal stakeholders.
- Maintain Harmonized Tariff Schedule (HTS) classifications and monitor duty and tariff changes.
- Review customs documentation and coordinate with customs brokers to resolve discrepancies.
- Develop and maintain standard operating procedures (SOPs) related to transportation and logistics activities.
- Foster strong relationships with carriers and logistics providers to support operational performance.
- Manage inbound logistics activities across multiple warehouse locations.
- Create and maintain Advance Shipment Notices (ASNs) and ensure timely receipt of inbound inventory.
- Provide regular inbound forecasts and support inventory planning activities.
- Lead the resolution of transportation and warehouse-related issues to ensure uninterrupted operations.
- Partner with Customer Care and fulfillment providers to ensure orders are processed accurately and on schedule.
- Manage wholesale purchase orders, including order entry and coordination with key retail partners.
- Oversee logistics execution for wholesale accounts, including Amazon, Target, and Pottery Barn Kids.
- Coordinate return-to-vendor (RTV) requests, return merchandise authorizations (RMAs), and warehouse removals.
- Monitor and resolve wholesale backorders in collaboration with third-party logistics providers.
- Maintain accurate reporting for inbound shipments, international logistics activities, purchase orders, receipts, and inventory movements.
- Track key logistics metrics and provide regular updates to management.
- Identify opportunities to improve operational efficiency, reduce costs, and enhance service performance.
- Support new product launches and strategic initiatives through logistics planning and cost analysis.
- Audit freight and logistics invoices to ensure billing accuracy and recover applicable credits.
- Participate in continuous improvement initiatives across transportation, warehousing, and fulfillment operations.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
- Minimum of 5 years of experience in logistics, transportation, supply chain, or warehouse operations.
- Strong knowledge of domestic and international shipping, customs compliance, and freight management.
- Experience managing third-party logistics providers (3PLs), carriers, and warehouse partners.
- Excellent organizational, analytical, and problem-solving skills.
- Advanced proficiency in Microsoft Excel and experience with ERP, WMS, or transportation management systems.
- Strong communication skills and the ability to collaborate effectively across multiple departments.
- Competitive health, dental, and eyecare plans.
- 401(k) plan.
- Generous vacation policy.
- A friendly office and a dynamic work environment.
- Being part of a team that's making a meaningful difference in the lives of parents and babies.
Skills Required
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field
- Minimum of 5 years of experience in logistics, transportation, supply chain, or warehouse operations
- Strong knowledge of domestic and international shipping, customs compliance, and freight management
- Experience managing third-party logistics providers (3PLs), carriers, and warehouse partners
- Advanced proficiency in Microsoft Excel
- Experience with ERP, WMS, or transportation management systems (TMS)
- Excellent organizational, analytical, and problem-solving skills
- Strong communication skills and ability to collaborate across departments
Happiest Baby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Happiest Baby and has not been reviewed or approved by Happiest Baby.
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Fair & Transparent Compensation — Pay is considered competitive for several job families, with technical and leadership roles showing strong ranges that align to positive views of overall compensation. Overall compensation and benefits are viewed more favorably than some other work dimensions.
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Healthcare Strength — Medical, dental, and vision coverage are characterized as strong, with core plans complemented by life insurance and FSA/HSA options. Multiple comments highlight the quality of the health plans as a notable advantage.
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Parental & Family Support — Maternity and paternity leave receive positive emphasis alongside a family-friendly environment (e.g., a dedicated pumping room). New‑parent perks connected to the company’s products further reinforce direct support for families.
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The Company
What We Do
Happiest Baby is a mission-driven technology company dedicated to helping parents succeed at their most important job–raising healthy, happy children.
