Logistics Manager

Posted 2 Hours Ago
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Hiring Remotely in Mexico City, Ciudad De México, MEX
Remote
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Lead regional spare-parts and reverse logistics operations, ensuring SLA/KPI adherence, end-to-end parts flow monitoring, trade compliance, audit-ready controls, cost management, and continuous improvement. Manage Logistics Service Providers, drive corrective actions, validate invoices and budgets, and pursue digitalization and AI-enabled analytics to improve visibility and reduce manual work.
Summary Generated by Built In
Join our Team
We are looking for a Logistics Manager to lead spare parts and reverse logistics operations for the assigned region, ensuring reliable service to our customers, strong cost control, and continuous improvement across the supply chain.
Key Responsibilities
  • Lead day-to-day logistics operations for the satellite hub/warehouse, covering warehousing, international freight, reverse logistics, and spare parts delivery in line with SLAs and KPIs.
  • Monitor end-to-end spare parts flows and lead-time performance (repair, replenishment, returns), analyzing issues and driving corrective actions with Logistics Service Providers and internal stakeholders.
  • Manage operational issues and process compliance, ensuring quality, trade compliance, data accuracy, and audit-ready control of logistics activities.
  • Own logistics financial management for the assigned scope, including budget inputs, accruals, invoice validation, variance analysis, and cost-control initiatives.
  • Drive digitalization and automation opportunities (including AI-enabled analytics) to reduce manual work, improve visibility, and strengthen service performance.

Qualifications and Experience
  • Bachelor's or Master's degree in supply chain management, logistics, operations management, industrial engineering, or related field; CSCP/CLTD certifications are an advantage.
  • 10-15+ years of experience in logistics, supply chain, or operations, including at least 5 years in managerial/leadership roles, preferably in cross-border or international logistics for a multinational company.
  • Strong knowledge of warehousing, international freight, reverse logistics, trade compliance, customs/import-export processes, and logistics service-level management.
  • Proven experience managing Logistics Service Providers (KPIs/SLAs, performance reviews, issue resolution) and solid financial acumen in logistics cost management.
  • Comfortable using digital tools and AI/analytics in logistics (e.g., forecasting, risk prediction, exception detection), with a continuous improvement and results-oriented mindset.

Skills Required

  • Bachelor's or Master's degree in supply chain management, logistics, operations management, industrial engineering, or related field
  • CSCP/CLTD certification(s)
  • 10-15+ years of experience in logistics, supply chain, or operations
  • At least 5 years in managerial/leadership roles
  • Experience in cross-border or international logistics for a multinational company
  • Strong knowledge of warehousing, international freight, reverse logistics, trade compliance, and customs/import-export processes
  • Experience with logistics service-level management (SLAs/KPIs) and managing Logistics Service Providers
  • Logistics financial management experience (budgeting, accruals, invoice validation, variance analysis, cost control)
  • Comfortable using digital tools and AI/analytics in logistics (forecasting, risk prediction, exception detection)
  • Continuous improvement and results-oriented mindset

What the Team is Saying

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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